Spanish Ring with Lisbon

GOOD

Overall trip was good

The tour guide gave clear instructions about the meeting time and hotel. He was a very responsible man. Unfortunately, due to his mistake, our tickets to Sagrada Familia were sold to other people, even though we were the first two to order the tour. We were very disappointed, as we had greatly anticipated visiting this place.

Saw lots on the tour. Too long at several stops. 4 hours in 1 town, another 2 in next town. Not sure why we couldnt get there before 8 pm. 12 hours travelling by bus every day is too much. Hotels ok except the one in Madrid, poor quality, noisy.

Team management, punctuality, professionalism

Punctuality and places covered.

Hotel selection was average not of 4 star category. Suggets to include dinner with package. As compared to this our Turkey tour was better. Overall it was a good experience with no major complaints

Happy and very enjoy.

Very happy with the tour.

VERY Happy to join this trip.

The program has been set professionally. Timing, hotel, guide, transfer, city tour, evening transfer, I am very happy with all these arrangements.

Had a very good trip organised by Europamundo, Julia our guide was very sincere and informative. She took special care of every traveller and ensured a smooth and enjoyable trip for us all. The Praga Hotel in Madrid was not upto the standards of Europamundo and the staff were very rude and uncooperative, which is reflects poorly on European hospitality.

Had a very good trip organised by Europamundo, Julia our guide was very sincere and informative. She took special care of every traveller and ensured a smooth and enjoyable trip for us all. The Praga Hotel in Madrid was not upto the standards of Europamundo and the staff were very rude and uncooperative, which is reflects poorly on European hospitality.

Good value for money, good guides, convenient itinerary

Good pace / Good guides / Comfortable busses / Good hotels.

Enjoyable

Good experience

The experience with Europamundo was really amazing. And hence we are doing it again with them.

A great snapshot of Spain. The buses used were excellent

I found Jorge Fernandez to be an excellent guide, helpful and articulate. It was a wonderful trip, and a great value

Our tour leader Ana Teixido was excellent. She was knowledgable, kind and generous with her time and recommendations. She made our trip so enjoyable, she is a standout Ana is an asset to your business. Congratulations to Europamundo for their tour leader, itinerary and execution of this memorable trip for us.

It was very good. Transfers were extremely comfortable. Also the guide Ana Teixido was very helpful.

Places covered were very good, however in some places where multiple groups of Europamundo were present all buses were moving together at the same places creating a crowd, a suggestion can be each bus visits different places at different times and meet at a single place for common programmes like boat rides.

Well planned tour.Locations were good. Tour guide Mariano was good.

the best was the itenerary how ever due to the size and complexity of the group we missed visiting some desired sights due to veried interests.

Very good experience overall. No one was late as far as I can remember. We always left on time. No bad/unpleasant smell. Bus was clean. Felt safe and comfortable. Enough free time. Felt sorry that we were in Barcelona at the time of the general strike that our planned itinerary was disrupted. We missed some places we were looking forward to seeing. We appreciated that Europamundo did its best to take us around despite the many closed roads. Suggest adding more interesting optional tours 3 flamenco shows is a lot - people ended up not taking the 3rd one in Seville. Suggest providing briefing/orientation on the first day re: bus rules like seat rotation, duration of lunch stops, etc.. There were a couple of minor incidents by other passengers due to these 2 topics. We hope to get a discounted on future bookings.

Todo estuvo bien, ni más ni menos de lo que yo esperaba,

It was a good tour, covered the right areas. The tours and places visited between citys on travel days were good and the right things to visit. A couple of things to improve that would make this an excellent tour: The city tour in Barcelona was disappointing - didnt cover the right things like guel park and should include a general ticket to famila too. The tour itenary states have time to visit famila - all we did was go to toilet and back on bus - no time to visit or even a few minutes to see oustide and at Madrid the tour guide did not know about the tours for barcelona she was not going on further to barcelona. when get barcelona found out tickets need to be purchased online at least two days before. So it was too late, if was on trip notes or told a Madrid guide there bunch of passagers who culd of gone, but missed out because of this. This should be in the trip notes so that passangers know in advance they need to buy tickets online at least two days before, especially barcelona as you cant line up on the day. I been to Barcelona 10 years ago and you didnt need to get tickets in advance - this should be written clearly on trip notes so clients know and dont miss out. There also should be pre-warning day before in madrid that after city tour you get dumped in city and have to find your own way back to hotel. At 1pm we just got dumped off bus and then told we have to find our own way back, everyone was confused and spend time as getting off bus trying to find how to get back. this should not be sprung on us - we should of had warning and maybe little map with few details of train and bus numbers on it. The accommodation - in Barcelona - one first night had not water out of shower and others showers that did have water it came out like mud orange and red dirt, could not have a shower in hotel that night, people were seen complaining at reception, reception didnt seem to care. Some of the places along the trip was not explianed exactly what we were seeing and the importance. Eg the of the stops comments was seeing a church - in actual fact it was known for having jesus cross nothing was mention about that and th significance of church, I didnt realise this until later after seeing. That is really disappointing - I could hear parts of the spanish tour being told about it, we should of gotten a full commentray too.

The comfortable hotels which serve varieties of food for breakfast

The itinerary arranged is not stressful. Have opportunity to meet passengers from other parts of the world.

Get to meet muitinational companions.

Overall l am very satisfied and will strongly recommend it to my friend.. l like the flexibility in tour .??????

All the hotel providers very nice

Our tour manager, Marianno, was very good. I just prefer a more extensive tour with more inclusions rather than excursions and optional s. The coach was great. A lot needs to be done about the panoramic tours. In Seville no one could hear him at all. It was hot and terrible. The girl in Lisbon was great. The audio system she has and her English was good.

The trip was fairly ordinary except for our guide Mariano. He made the trip worth it - he shared historical facts in an interesting way and took efforts to see that all the guests in the group were comfortable. He went out of his way to get information that we needed. I even observed him taking special care and with great patience of older people- like wheeling the wheelchair often or getting medical aid for those falling ill. He was a genuine and sincere guide with a good sense of humour.