Exploring South America -13 days

We planned a trip to Paraguay, Bolivia, and Chile with the tireless help of Sofia, who designed the itinerary according to our requests. During the trip, a few setbacks arose (the Chilean border was closed, flights were canceled…) that had to be resolved, and Milagros showed exceptional attention, care, and competence in finding solutions and saving the trip thanks to her availability and ability to find alternatives. For all of this, I am truly grateful and would like to express my appreciation for everything they did. I highly recommend the agency, and in particular, the two team members I mentioned. Thank you

We planned our epic trip to South America with Analia. She was excellent at listening, advising, tailoring, meeting expectations for our requirements to make this trip an amazing experience. Joaquina then took over to support and guide us through the finer details of the trip, and whilst we were on our holiday. We had access to a WhatsApp support for any queries along the way, a 24 hour emergency WhatsApp number also. The tours and guides were of all very good, with some guides standing out as excellent. We did find it a little annoying when on larger tours with multi lingual guides as we seemed to be in the minority. It felt like we weren't gaining from the same level of information as that delivered to the Spanish speaking! However, overall, the service was seamless, caring, friendly and professional. I would recommend the team without hesitation. Thank you 🙂🙂

The people who were supposed to meet us at airports were always there to pick us up. It is important to come out of the terminal and find that someone is already there and you are not going to be hanging around wondering if the pickup is going to show up. All the hotels were very good except for the first hotel upon our arrival in Lima from the states. That was the El Tambo II which was the pits. Other than that you made good hotel Picks with Casa Sur Palermo in Buenos Aires the best of the bunch. All excursions were good but we liked Machu Picchu; and Iguazu Falls best. One suggestion: Guides should not assume that because we look old we should cut things short. Ask us if we are tired or willing to go on and tell us what is ahead if we choose to go on. Let us make the decision to continue or cut things short. We found we missed some things because of that.

I wanted to have a South American company look after our trip because they have far more expertise than trying to organize this from Canada. We did have to agree with you that Iguazu Falls were far superior to our Niagara Falls so this was definitely a highlight of our trip. We also enjoyed the atmosphere and friendliness of Buenos Aires which you so wonderfully shared with us. We really enjoyed the Fierro in BA - it felt very personal and they were so enthusiastic about advising us on any of our questions. The other 2 hotels were more of a "big city" experience but we were still very happy with them. We really enjoyed our day out at the ranch in BA - felt like a different world for us and very unique. Dale is still telling everyone about the demonstration we saw by the young gaucho who showed us how he breaks in a horse - it was breathtaking to watch him put the horse on his back, climb on the horse's stomach and then press his head against the horse's like they were kissing. We have never seen anything else like it..... We loved having you take care of us in BA, especially assisting my quick visit to the hospital where we really didn't lose any time. Our guide in Iguazu was also good but you were exceptional! Keep up the good work - great experience for both Dale and I and we will be coming to BA again!

All the hotels are pretty good and breakfast provided was reasonably good. No big issue with any of the hotels. Machu Piccu and Iguazu Falls( Argentina side) are definitely the highlights. Visit to the Devils throat brings the excitement beyond description. The boat ride we took on was unforgettable as well. There is nothing that did not meet our expectation. Although there was a bit of hiccups in our trip, somehow things were resolved, so no fuss. I do want to comment that the trip was well organised by the local tour company. Everyone in every place has been very punctual, helpful and polite. Patricia and myself would like to take this opportunity to thank everyone involved in making our travel memorable. Would definitely recommend this company to my friends.