South of Spain with Lisbon

Montsie wasnt great at giving us information about the optional extras so no one got to attend the flamenco dinner and show in Madrid. While she was always nice and friendly to me and my companion, at times she was rude to the other travellers. It would help if the guides could have copies of the city maps with them and mark the routes back to the hotel. We had to wait for the guides to get the maps from the information centres and then figure out how to get back to the hotel. some stops we could have missed and others we could have spent more time. Example, more time in Malaga and skip Marbella. When Maria joined us, we finally got information about the optional extras, but couldnt take advantage because there had to be a minimum of 15 people. You were lucky we decided to go with your tour because the details are very lacking until you confirm the trip. Also you send emails in Spanish only which is not good for people like me who only speak and read English. Maria was fantastic as a guide and a great asset to your company. She was training Ana and did a fantastic job. Ana has great potential to become another great asset to your company.