Tour Guide: Karina, grt tour leader Tour Driver: Yiannis, full marks. This tour operator is great. go ahead with them Coach: No WiFi, No charging ports, Toilet use highly discouraged and only to pee. Itinerary: Very stretched long days. Almost half of our days were around 10-12 hours driving, border crossing & toilet breaks. After a rushed breakfast at 6:30, you get on bus around 7-7:30 morning & often reach hotel around 6-7:30 pm. In between you see your places where you get 1-2 hours time for lunch, sightseeing & toilet break. You are always rushed on this trip. Often when u reach your destination city, u hv to go walking tours or dinners & check in to hotel later. There's no free time except the 3 free day's given in major cities. We had to wrap up Montenegro & few other exciting places in 1-2 hours. This is very tiring & exhausting itinerary & all my trip mates were over tired, fed up and wanted to get over with the trip. This trip involves lot of walking too so if you are senior citizen & have mobility issues, don't do it. One such lady cried on my trip. The coach doesn't have WiFi or charging facilities. You have to supersave your mobile & camera batteries with such long hours of journey. It's a big headache. I recommend the tour operator to revise the itinerary from 10 countries to 7 countries, reduce the no of places, keep max travel time of 6-7 hours & give people more time. Other tour companies are offering better itineraries. I have traveled with other co's but this was too much to handle. Having said all that I recommend to travel with this tour operator. They are really good & caring people and trying their best to squeeze & return the maximum value of your money. Cheers