Positive note:
Tour guides and assigned driver are punctual, accommodating, and professional.
For improvement:
There are parts of Panoramic tour that time is very limited and impossible to meet the given time esp in London, they given us only 10 mins, including walking to the tourist destinations. Highlights in London are missing especially changing guards, English tea time that results for more free time and nothing to do in a very cold street. Should provide alternative activities, or they ask the travelers if they want to go back to the hotel to rest instead of extension of free tiem but nothing to do since almost all establishment are closed because of holidays. Same in Munich Germany, BMW museum was closed last new year. Europamundo must anticipated this scenario since holiday is fixed and they should know already that it was close so they can move other activities. This is very essential for us since this is considered as highlights in our itinerary.