The Big Tour of Spain, Morocco and Portugal

There were a couple of things about the trip that I had some issues. Firstly I was given the impression I was on a English only tour. We had two great guides, Eulo in Turkey and Aijat Singh for parts of the remainder. We had some guides that would speak for 15 minutes in Spanish and about two minutes in what I would call broken English as was too hard to understand. I would like to also bring up about my arrival transport. I was definitely in the place to be picked up and your driver was not. This was verified by a number of other companies. I felt I was treated as a liar and as a result I was36.8 euros. Your companies attitude towards me spoilt the first few days of my tour.

It was a treat to see the in-depth coordination by Europamundo to enjoy a hassle free trip. The trip was loaded with maximum possible sightseeing. All places we got excellent guide both in bus and local sightseeing. Special thanks to Hiren, Umeima, Fernando.During our trip we faced lot of rain. My purse was stolen at Valencia near cathedral. Fernando cautioned us. It was taken from my small shoulder bag hanging front of me. Our Gibraltar crossing on 10th March was a mess. The small boat was rolling and throughout the journey we stand in queue for immigration. To ladies were there but they just disappeared

Special thanks to Hiren and Oumaiyma who have helped me in all possible ways throughout their tenure of guidance in Northern Spain and Morocco respectively. Both are excellent in their job along with a touch of personal care . Maria at Granada also needs special mention as she took her job seriously and performed very well . Thanks to all three of them

Outstanding trip that allowed me to see so many different places. Spain is a most beautiful and diverse country.

Overall trip was good. But everyday buses were changing woth lot of new passengers. Local city tour guides were more interested in selling optional tours. In my opinion English tours to be conducted separately. In our tour there are 3 languages spain, portuguese and english. Those who cannot understand feel very boring and irritating. Generally they give priority to Spanish Portuguese. Our guide Lucas never get chance. Europamundo née to look into hotel quality where basic needs to be provided like water bottles, kettle, etc. Overall my experience with Europamundo was very happy.

In addition to emergency number one customer care number should also be there for any query/ assistance. Need to hire more english speaking guides. In city tours - more tourist places inside visits to be covered like palace in Madrid or some museums. Lot of priority has been given on optional tours rather than city tours.

Good value for money

Changing buses so many times with different groups of travellers can be a little disorienting; otherwise its good value for money

Very comprehensive and generally very nice hotels and very good guides.

Splitting the bus between english and spanish speaking tourists was a good idea - meant the english bus only had 13 of us and we could spread out. Plus it made speaking to the guide so much easier when he didnt have to repeat everything in spanish as well.

There are a few hotel that we stayed especially in Morocco are below standard and smell stinks. Also,in MoroccoI was taken advantage by would be staff for not letting me ride the Camel considering I paid myself the Camel tour ride.Also,2 guys force me to pay 40.00 for an empty sand bottle. Too much hassle by local vendors to buy their stuff.The country is beautiful but discouraging to the tourist.I was also pickpocketed either in a restaurant in Valencia or in a washroom. I lost almost 1000.00 Euro.I put my money in my side pocket with snap on but it was unsnapped without me noticing it. I think, theres more than 1 guy who operate this pickpocket business. Or, theres an older man who set me up to use the lift coming down from 2nd floor to 1st level who I think also involved with this sting operation. So, Be careful.

We didnt like the small hotel rooms, the constant changing of buses and passengers, some of the buses seat room unacceptably small, some of the tours we were crammed like sardines in the bus - too many people, some of the tour guides gave very limited information in English, they concentrated in Spanish

Need some organization and better communication. Bigger cities were terrible. Started the trip terrible but as time passed got better. Best part of the tour were Morocco and Northern Spain.

I enjoyed the Big Tour of Spain, Morocco and Portugal. I am pleased with the promises fulfilled, professional guides and pleasant stays during the tour.

This was a GREAT trip I found the experiences with the guides wonderful. They were very informative and interesting.Inart of the trip I was the only English person. The guide that worked with me was Maria Hoyer. She was very very good, provided detailed information, was very easy to talk to and had a GREAT personality. This in particular is key to a memorable experience. She made that part of the trip very enjoyable

Too much too fast We needed more time in several spots, less in others. TA did not advice about the hectic pace. Madrud and Barcelona were extremely confusing with the changes in buses, groups, guides, etc.