Overall experience of the tour was good. But the hotels at Zurich and Milan must be changed. Especially the hotel at Milan situated above a shopping mall had very inconvenient access for the tourists. Had to carry luggages in a lift to second floor and carry further to the hotel situated at a distance again. The door locks of the rooms were very difficult to operate. Party celebrations in the hotel till late night were disturbing, particularly because we were asked to obtain ventilation by opening windows because the air-conditioning was not working due to some law. Even fana were not provided when requested. There wasnt anybody to assist or any sign boards about the exit downstairs to board the bus. The lift which was taken to arrive at the hotel les to inside of the closed doors of the mall. The bus ftom Zurich to Rome was not in perfect condition, making rattling sounds of door and window glasses. The driver of the local tour in Rome was talking on mobile phone continuously even when the local guide was explaining details. Even his driving was far from satisfaction. It would have been fare on part of Europamundo to inform about non availability of air-conditioning at hotels in Italy beforehand. Walking tour in Florence as per the itinerary was supposed to be for a period of two and a half hours, which was completed in around an hours time. Accomodation in a hotel at the islands of Venice would have given sufficient time to explore the beautiful place. Even the walking tour there was for a very brief period.
