I booked the Everest Base Camp - Cho-La Pass - Gokyo tour during November, and was very impressed with the professionalism and kindness of all the people I met who work at this tour agency.
Chhattra is the owner of the business and is a very professional man, who gives thorough details of what to expect while trekking in the Himalaya. He was able to answer all my questions, and responded to all inquiries promptly, which made planning for this trip very easy. He gives excellent recommendations in regard to purchasing gear prior to trekking, if thats what you need. He also leant me a down jacket, sleeping bag, trekking poles and duffle bag which was very kind and VERY helpful for the cold weather!
Our guide for the trek was Basu, and he was absolutely wonderful; very friendly, happy, kind, caring and very VERY knowledgeable about the mountains and surrounding Khumbu region. He is also a very patient and understanding man; I am not a fast walker, especially while hiking uphill at high altitude, and he happily stayed with me while the others in the group went on ahead. Unfortunately I got quite sick during the trek and wasnt able to complete the full itinerary. Basu was very understanding, and sent me off down the mountain to recover with one of our porters/assistant guide, Dilip, to make sure I was safe, and he adjusted my itinerary to maximise the time I had left while trekking to Mongla, where we met up for the remainder of the trek. He made sure that I was looked after well, and had everything that I needed to get better. Dilip was wonderful too; he is very kind and caring, and made sure that I had everything I needed and was happy after I had to spilt from the rest of the group due to feeling too unwell to continue with the heavier trekking. In another unfortunate turn of events, my bag accidentally got switched with someone elses when I split from the rest of the group, and I only realised once we arrived in Periche. I was happy to just wait until we met up with the rest of the group again, but Dilip went out of his way to go and switch my bag back at Thukla - a 2.5hr round trip, in the cold. Needless to say, I couldnt thank him enough. The kindness, understanding and patience I was shown by Basu and Dilip will never be forgotten.
The porters are very helpful, friendly and kind; we definitely wouldnt have been able to do the trek without them! The loads they carry are huge, and they do it with a smile on their faces... Im still in awe of the weight that they carry while still being able to run up and down the mountain! Incredible!
While the trek didnt pan out exactly as Id hoped, since I missed out on the Cho-La pass and Gokyo lakes due to becoming unwell, the operator team made sure that my trek was thoroughly enjoyable and memorable. I am immeasurably grateful to Chhattra, Basu and Dilip for making sure I was safe and happy during my two weeks in the Himalaya. I wouldnt hesitate to recommend them to anyone interested in booking a trek through Nepal!