Madrid 19-Day Tours and Trips

We did not enjoy the tour when we were packed like sardines in a double decker bus with one tour guide and sixty people. Furthermore 55 of the 60 people were Indian, they were very loud, some of them smell very bad, they burped and farted like it was a normal thing to do. There was a huge clash of cultures and we believe the Indian people should be put together in their own English speaking tour, furthermore they did not enjoy the food and constantly complained about the breakfast and dinner, its a waste of money from Europamundo to pay for this food that is wasted. We have traveled with Europamundo several times but after this experience we will be considering other options such as cosmos, trafalgar. The Indian culture is very different and because we were uncomfortable we did not enjoy the tour. Once we went to Morocco we shared the bus with Latin people and the situation got better but we chose English because its my first language even though I understand Spanish, I feel more comfortable with English. Please customize English tours for the future for non Indian travelers. Please proofread all your communications and itineraries in emglish, the context is not accurate sometimes, you need a person that speaks English well and can translate correctly the itineraries and documentation. The hotel in Portugal was the worst, old, full of smoke, smelly, outdated, Europamundo should not send anyone ever there. The hotel in Rabat was also old and outdated with rude service. The hotel in fez was old, loud and also full of smoke, food was not good The excursion in the desert belmoune was amazing with the camel ride, the best of the trip in Morocco The worst excursion was fantasía in Marrakech, food was great, show was bad, too short, employees seen unhappy. Tour guides for Europamundo need to speak English better and the company needs to invest money in training them to speak better English

Amazing 19day tour to Spain Morocco and Portugal. My friend Jenny and I loved it. The places we visited on this trip were amazing. Ok some some hotels and some food was average but I personally would complain MORE about some of the foreigners/travellers (on this tour) punctuality, attitude, disgusting manners and the way they treated all three of our guides way before I would complain about a room or food. My highlight was definitely seeing the Sarah Desert in Morocco. I would use Europamundo again. Thanks heaps to Ana Pedro and Abdel you were all very professional, well organised, passionate, caring and very charming people. Thanks for making a life time memory . Love Sandy X

The tour was well planned and coordinated. The hotels are clean and with good breakfast. The guides are very professional and very helpful. The best thing I can say is that in this trip, Europamundo took very good care of us especially it was a time of uncertainties because of the international lockdowns. I felt very safe and truly well taken care of until we got out flights back home Thank you

I liked this tour because of how indepth it was and the amount of historical sites we visited. The bus tour guides where very informatative about each place we visited and where very well organised, also i also liked the amount of local tour guides that where used.

Great flexibility of tour. Good hotels, Value for money. Ana, our guide from Granada to Morocco to Sevilla was outstanding with her knowledge, assistance and guidance. Europamundo not well known in Aust- it should be. We had a great experience. Would recommend you exhibit at Aust rravel expos held in capital cities twice a year www.travelexpo.net.au. Happy to share feedback about combined global and Spanish speaking tours. Please contact using email at end of questionnaire. Not listed on questionnaire, but our guide Florence in Madrid was also very good.

Changing of the buses together with the boarding of new passengers replacing others was a little uncomfortable considering that the Covid19 is still with us. The tour leader insisted that whoever feels not well, coughing or sneezing would wear a musk for the safety of others. But some of them did not really care. It would be better if the group and the buses will start and end the whole tour together.