Berlin and Imperial Capitals

Went every thing fine

overall good

Overall good. But hotel no kettle and certain hotel bathroom no door and is not suitable for Asian

everythings is good but hotel do not provide kettle especially during winter time. Senior citizen need to have hot wate at night.

The tour guide Richard came for Berlin tour is not found to have a professional approach .His narrations and time Management not found satisfactory .Also he ignored English speaking travellers at concentration camp visit.

I liked this tour, even it was a little fast because we cover many cities in a short period, it opens our eyes for the next tour

Me and my husband were very satisfied with Europamundo Services. In fact, we are determine to deal with Europamundo in our next travel tours. Thank you Europamundo.

Javier Esteban was exceptional in managing the entire tour. We loved every bit of the trip with him. Thank you for making it a great trip. Please note the hotel in BUDAPEST is not great and far from city center making it difficult for food options and travel

For our trip, Javier was both very informative and accommodating for everyone in the group. He had the very best interest in mind for everyone, and gave us options on what we could explore in each city/ country. My only complaint with Europamundo would be the miscommunication we had when we entered Germany. Our flight got delayed due to complications in weather and because of this we were not able to get a ride from the airport to the hotel in Berlin. We instead called a taxi. This situation was a little stressful.

the tours

Great experience

Every service on time

The service is very organize

The whole duration of the tour was awesome. Our tour guide, Renee and Mario were excellent. Another under trainee guide, Mr.Javier did extra mile on us during our tour. Tour Guidea - Excellent Hotels - Very good esp. the Novotel tourist destinations - very good except which I would like to point out is the Village of Grinzing in Vienna. Let me share to you our experience. We arrived in that place at about 6:30pm. We, the english speakers were briefed by Mario, our tour guide and the spanish speakers went straight to the only open Restaurant in that place. The area is dark, nowhere to roam around Most restaurants are close except one that the spanish speakers went in. We followed going inside but there were no more tables, waitresses were very busy that they had no time to answer our queries. Eventually, we left the area with the group for Vienna Concierto with no dinner taken. Should we knew the situation, we should have stayed in the hotel, but as per advised of Mario, our tour guide that we have to go with the group because the bus will go straight to the Vienna Opera House. My opinion, maybe another substitute for Grinzing Village. It was a disaster for us Mario was great but I understand he has to follow the schedule. Attractions planners of Europamundo please look into this.

Tour was well organised with minimal worry on what to do the next day as info was shared and provided adequately.

It was well-organised. The beds in the hotels we stayed in were all comfortable. That is super important to me

I like the itinerary as there is a lot of flexibility and free time. Improvement in some coaches required. The coach I am in, the wifi is not working and the charging point is not working.

2 items; 1. Make sure all buses used for transportation, during the tour, has to have operable bathrooms and fully accessible 2. The travelers should have the contact number info, for the persons, who are being used, for all transfers from to the airports.

Great places itinerary friendly and knowledgeable staff

The tour was well organized, hotels were very nice, the Europamundo guide was very helpfull and well versed in the history. The bus ride was very smooth and the driver was very good in navigating between cities.

The tour was very informative and educational. The places we went through have enriched my knowledge about Europe. Our tour guide was exceptionally friendly, very well versed in the history and gave us helpful tips during our free time.

We were asked to wake up very early everyday in the trip and it was very uncomfortable. we did not get enough time to sight see and it was always very rushed. Also the BMW velt was closed on 1st january and it was a major disappointment for my son for whom we planned this trip. You need to organise your itenary much better.

The best part of the tour were the visits to the smaller towns and villages, specifically Kitzbuhel and Innsbruck.

sure will advise other guest and we are repeating too

What i can suggest is please let the passenger or the client know if they are able to join the tour by walking if there are people who have disability or with small children because if theirs a walking in the half day in the IT.Not that by selling only in the part of the agent

The tour leader, Mr. Julio Villar was especially passionate about making the journey the most suited to our tastes needs. His attention to detail important tour sites was sharp. The pleasant nature of the trip was majorly sustained by Mr. Villar.

Im very happy with your service very good organizations

well organised, itinerary well planned and executed, diversified clientele from various geographies, stay comfortable.

Our tour leaders were very knowledgeable and gave us great suggestions for places to visit for our free time.

I booked two tour From Amsterdam to Berlin ( EM10922 ) and Berlin and Imperial Capitals ( EM10921 ) I love Europamundo because their flexible itinerary. I can always fine the dates to join and to stop at any destinations I wish. Very well plan itineraries and interesting places. Meet so many new friends along the trip and learned so many different cultures. The guide from Amsterdam was Ana Pavon, she was so amazing fun and so professional in her job. Truly very enjoyable trip with her as our guide. Thank you Ana Pavon. From Innsbruck, we have to change tour guide our coach as well. Have to say good bye to Ana pavan and most of the fantastic new friends but we did make new friends as well from the new groups joining in. Very unfortunately to say, our new tour guide ( Angeles Del Pozo ) was not proficient in the language for an English speaking tour. Everyone in the bus having problems hearing her. She cant seems to be able to provided corrects informations, not so caring with details and get irritated if anyone ask more questions. Theres a couple wanted to end the tour on the second day and there another family from Philippines feeling very upset. Two more family from Canada really having a hard time listening to her. And a few family from India as well. I sincerely hope this commend will not cause any trouble for Angeles Del Pozo. I understand she did try her best but not efficient enough.

I booked two tour From Amsterdam to Berlin ( EM10922 ) and Berlin and Imperial Capitals ( EM10921 ) I love Europamundo because their flexible itinerary. I can always fine the dates to join and to stop at any destinations I wish. Very well plan itineraries and interesting places. Meet so many new friends along the trip and learned so many different cultures. The guide from Amsterdam was Ana Pavon, she was so amazing fun and so professional in her job. Truly very enjoyable trip with her as our guide. Thank you Ana Pavon. From Innsbruck, we have to change tour guide our coach as well. Have to say good bye to Ana pavan and most of the fantastic new friends but we did make new friends as well from the new groups joining in. I really dont want to give any commend,I`m not that type to complain, but very unfortunately to say, our new tour guide ( Angeles Del Pozo ) was OMG. She is not proficient in the language for an English speaking tour. Everyone in the bus could not understand a single word she say. Is like she is taking to herself. She cant seems to be able to provided corrects informations, not so caring with details and get irritated if anyone ask more questions. Theres a couple wanted to end the tour on the second day and there another family from Philippines feeling very upset. Two more family from Canada really having a hard time listening to her. And a few family from India as well. I dont want to cause any trouble for Angeles Del Pozo but I think I should inform Europamundo about the condition.

very good service

very good service

budapest was good .In Vienna we could have had more time to see every thing