Zurich Tours in Winter

Travel agent fail to give us accurate info. Told us the first tour we chose wasnt available when it was. When reach to ask her to correct transfer info she said she would call back and never did. We had to pay and additional 39 when we already had paid 87 according to our invoice. We never heard back from Angela instead Gabriela the tour guide assisted us when ever we needed it. The bus driver Pedro was very careless with our luggage. My new luggage has scratches due to his carelessness. Gabriela was a great guide at all aspects.

Our tour group was the last to go before another European shut-down. Trafalgor was amazing in rerouting the tour, staying a step ahead of the covid restrictions and keeping us safe and happy. Although we were not able to go to the places were expecting to go due to government restrictions, there were many upgrades along the way. Our tour director was amazing, well versed in European history, and handled all of the unexpected changes with grace and a sense of humor. We could not have asked for a better outcome and I would absolutely trust Trafalgor again to handle the complexities of traveling with covid restrictions in play.

I enjoyed traveling with Europounda so much and what makes the trip is enjoyable for me that Such company has variety in the program and more flexibility. I would appreciate the great efforts of the tour guides really they arr so helpful and nice to us .One point for improvement is the hotel location to be near City Center 1 kilometer.Others were great and my next trip will be with you .

Our trip was amazing our tour guides were caring. But in Novotel, St. Dennis, breakfast started @ 7am was limited to 7:45am only, thus others were not able to take breakfast.

The trip was well managed and conducted thanks to Eric. He was professional, on time, and very knowledgeable. Kudos to him Hotels could be much better. Some rooms AC/heater was not working. Transport was good, the buses were comfortable. Airport transfers were also well managed. Look forward to my next trip

We were not able to go to the optional places like moulin rouge and mt titlis instead we witnessed grindelwald but was not able to explore there for long time or be part of any activities like sledging etc.Hence the rating is marked as poor for the optionals. All our guides Rene, Nacho and Isolda were good when showing us around the place.