Paro Tours in October 2027

We’ve just returned from a remarkable 12 days in Bhutan and couldn’t recommend it more highly. This is some feedback from Sophie and me. The whole thing went brilliantly from start to finish. We have some appreciation for the challenges of operating in developing countries, and so very much respect what went into delivering the outstanding service. We were continually delighted. Our expectations were well and truly exceeded. The core trekking support team of Sam, Norbu, and Sigay was genuinely outstanding. They worked tirelessly and delivered incredible meals and services for us, always with a bright smile. They were 10/10. The guide, Sonam, was good - capable, organised, calm and helpful. He dealt with the two mini crises extremely well - when one guest had to be evacuated and the 2nd set of ponies was very late. His one area for improvement is his communication. This would be three things: (i) English pronunciation, (ii) in talking to our group, he nearly always directed his gaze and speech to me, the only male in the group, to the exclusion of the women, and (iii) he could be more proactive and forthcoming with information. He will go from 8/10 to 10/10 if he can improve his communication. There was a small misunderstanding about the tipping. From the WEx materials and common sense, we had assumed the tips would be given at the end of the trip. Sonam asked us for a tip for the first set of horsemen when they finished their work mid-trip, and he indicated that the team tip fund would usually be provided at the start. That didn’t seem consistent with the WEx materials, and we had no way to know how much horsemen should be tipped. Also, the WEx materials say “if” you have a guide or drivers, which is odd given that this trip had both. Our sense from the WEx materials was that there would be two tips: one for the team and one for the guide. We assumed the drivers and horsemen were part of the team. In reality, more than two tips were required, as drivers and horsemen were not considered part of the team. The practice of tipping is foreign to us and sensitive, and WEx would do well to achieve better clarity for all. The hotels in Paro and Thimpu were both great, and the staff were wonderful. Thank you again for a truly wonderful adventure. We are already talking about our next one!

A culture filled experience with knowledgeable guides, who are passionate about their job. A unique trip with some extraordinary buildings, structures and places to see with downtime too to explore a little more.

We arrived at Paro airport full of excitement and anticipation. Our local guide met us and instantly made us feel re-assured that this was going to be an amazing experience. Everything from the drivers, accommodation, food and lovely cultural experiences through to our amazing trek was what we expected and more. The standout has to be the incredibly helpful, friendly and obliging people. Nothing was too hard and everything was done with a goal to please. If you are looking for 5 star silver service don't bother. But if you are happy with comfortable, ok occasionally muddy and damp, but exhilarating and unique then this is the trip for you. We loved everything about Bhutan and hope to get back there one day, if for nothing else than to re-connect with guides and peoples that became friends.

The trip to Bhutan was interesting, strange and surprising in many ways. We needed to combine work matters with getting to know this amazing country. We had basic information from various sources like almost all tourists, but the landscape, culture and people still surprised us, of course in a positive way. We have only positive experiences, I think mainly thanks to the agency and the guide (who could have been a bit more talkative).

Thanks to the very swift reply of Thinley and his team an easy booking of my 13 days of stay in Bhutan was complete in 3 days including flights to Paro and e-Visa. Thinley was always responsible to my needs during my stay. This local travel specialist does have excellent connections so that my trekking was led by an experienced mountain guide and a team, which made my trekking experience very safe. They do also have a wide variety of 3* to 5* hotels, which accommodate everybody’s need. As a trekker I chose 3* hotels and was very happy.

Bhutan, there are no words to describe how amazing this country and people are. The agency is very professional and attended to us with all the attention and support. Many tanks Thinley. The guide who was with us was “Tashi Wangdi”, he is wonderful, very attentive and gave us valuable information about the culture and history of Bhutan and all the places we visited. Many tanks Tashi. The driver who accompanied us was “Chencho Dorji”, he is also excellent. Many tanks Dorji. Wellington and Cris.