Balkan Dreams end Bulgaria

I highly recommend Europamundo for travellers who do not want any hassles to organise all big and little things for their trip. We are 100 satisfied with Europamundos trip arrangements: the hotels food, the coaches transports, the tour leaders local guides, they were perfect and we were well taken care of. The English speaking group tour members are especially happy with our tour leader Mr. Martin Banic, who is very professional. Europamundo, we definitely will come back to join trips organised by you again.

This trip helps to unravel some mysterious veil of the Balkan countries. The 7 countries we visited have so much histories to see with so many breathtaking sceneries of the old towns/cities, great traditional cultures, old historical architectural buildings of mosques, monasteries, churches and fortresses...etc., lots of very wonderful places and rich experiences for travellers to see with their own eyes.

Part 1. Igor was a good guide unfortunately after a passenger suffered a theft he was unable to conduct the tour effectively. This badly impacted two days of the tour. Bad things happen, may I suggest you increase the level of communication on passport safety, we have toured with other who maybe over emphasise theft risk pick pockets etc. Risk maybe low impact is significant. Part 2 Viktor was excellent and informative as we had two guides they could effectively deal with t tour. PARK GOLDEN VIEW Ohrid is not up to standard, the people running the hotel need to improve standards. This was notable s other hotels where of high standard. Overall this was a great tip. 1st century communication would help, if the guide is late delayed whatever a communication mechanism in the app would help maybe with an alternative SMS message for those not on-line. Itinerary says 3:00 p.m. - To join the city tour, please come to the hotel reception. I am there only to see a note saying guide is running late wait about for over an hour, bad start caused by poor communications. Dubrovnik guide left us in incorrect hotel no ability to communicate with guide, had to use app emergency contact.

Well organized with all the necessary information around. Good choice of locations and hotels as well. Information provided was clear and consistent