The Roma Hotel in Lisbon hotel staff Fernando Leite was extremely unprofessional and rude. I was the only person waiting for service on 11 Nov, and he did not serve me, and not even greeted me for about 10 min. When my wife Ann went to ask the other staff in the room, he loudly scolded my wife. Then Fernando claimed the room was not readyand later I find out that it has, and eventually the other staff in the room checked us in.
I really enjoyed the trip overall thanks for a great experience
I found that in London and Zurich, there wasn’t enough time in the itinerary for dinner. Especially I think the soho and Chinatown tour in London should have had a later transfer to the hotel so that we would have time to enjoy a dinner there
City sightseeing
Tour Type
Group Tour
Accommodation
Hotel, Resort
Age Range
15-99 yrs
Operated in
english
Destinations
London, Madrid, Rouen, Barcelona
London, Madrid, Rouen, Barcelona, Girona, Chambery, Leysin , Zurich, Paris