Zurich Tours in January 2027

Travel agent fail to give us accurate info. Told us the first tour we chose wasnt available when it was. When reach to ask her to correct transfer info she said she would call back and never did. We had to pay and additional 39 when we already had paid 87 according to our invoice. We never heard back from Angela instead Gabriela the tour guide assisted us.

There was no transfer at the arrival and I had to take my own taxi on own expense. I was told it will reimburse by the guide and told the guide about it and she told it will reimbusurse oce we are in Paris which never happened. Hotel in Paris should be improved. AC was not working there and room was very warm

Isabel was a friendly, beautiful and patient guide who was sincere and informative. Mornings were too rushed. The pick up time can be slated an hour later to allow guests to have their breakfast. Breakfast starts at 630am but coach arrives between 730am-745am. 830am will be more comfortably timed.

Travel agent fail to give us accurate info. Told us the first tour we chose wasnt available when it was. When reach to ask her to correct transfer info she said she would call back and never did. We had to pay and additional 39 when we already had paid 87 according to our invoice. We never heard back from Angela instead Gabriela the tour guide assisted us when ever we needed it. The bus driver Pedro was very careless with our luggage. My new luggage has scratches due to his carelessness. Gabriela was a great guide at all aspects.

Our trip was amazing our tour guides were caring. But in Novotel, St. Dennis, breakfast started @ 7am was limited to 7:45am only, thus others were not able to take breakfast.