Europe Luxury Multi-day Tours and Vacation Packages

Ivan was an excellent Tour Manager. He went above & beyond to make sure we had everything we needed and to make sure we enjoyed our tour. The accomodations in Ragusa could have been better.

Our tour guide Christian Cueva was excellent, this was our 2nd tour with Christian. We were very happy to see him again as our 1st tour with was excellent. Our favorite experience was the tour to Mt Enta.

I cannot think of one thing the whole trip was fantastic or tour guide Michela , was so fantastic. You truly felt that you were family. She explained everything told us what we expect ahead of time took care of everyone’s needs and still made it so much fun a bunch of us were in our 70s and upper 70s and did not feel that we couldn’t keep up with the tour because it was done so well I think one of the best vacations that we ever took

Cristina Sarracini has been extremely diligent, responsive to my needs trying to navigate travel in this pandemic: the flights , the pandemic restrictions requirements etc. the up to date information etc.

Hotel Pietrad' Acqua in Sicily had terrible accommodations. Their restaurant was closed after breakfast and there were no nearby places to eat. The hotel was in the middle of nowhere and we had nothing to do. Therefore we were forced to take an optional tour so we had something to do and a place to eat. Our tour guide went above and beyond to make sure we were able to be transported to places to eat. The Maltese village tour was substandard with terrible food. Our group is requesting compensation for a terrible stay at this hotel. The other two hotels were wonderful. This was our second tour with Collette.

IN Sicily we were out at a hotel which the amenities were closed for the season. We had only breakfast and if we stayed at the hotel there was no lunch or dinner. We all booked the optional tour out of survival to eat and see Sicily .Who did the research Hotel Pietrad’aqua in Sicily that was closed for the season? Our group is demanding a refund on the tour and hotel stay. Thank goodness for our tour manager who had our bus driver return to take us to a local place for dinner and did the same thing our last night. We paid to see Sicily not an empty hotel. If we don’t get a refund we won’t be using Collette again! There are 6 in my party and this was our 2nd trip with Collette . Also the tour to a Maltese Village was a waste of time. We saw a quarry and a few old building and a church . Following this we were brought to a room with folding tables and chairs and had a horrible meal. It was equivalent to being in an American Legion. If you want to support a small town do the senseless tour and let us go back to Malta and eat at one of the fabulous restaurants. Terrible day !! We paid a lot for this trip to sit thru 45 minutes of a man holding up a picture of 3 bees and talking about it. They sold substandard merchandise. Nice people but a ridiculous waste of a day that we paid dearly for. The rest of the tours and the 2 other hotels were wonderful.