Zurich Tours and Trips

This was a well thought out and executed itinerary. I t was very varied with both good group and individual time. Very relaxing, and a lot seen. I was however disappointed that two days before departure we were notified that the Glacier Express was not available to us, and we would be using local trains. This apparently was known to Insight well in advance, but not communicated until the last moment. This was a highlight, and one of the reasons we chose Insight rather than a competitor. This is not good business practice. The bus and selection of hotels overall was quite good. One area for improvement: the large luggage was handled by porters, but not the carry on cases. A few of the hotels did not permit the bus to drive up to the front door. The average age of the traveling group was in their 70's and some were frail. They should not have been required to carry up luggage, occasionally a few flights of stairs. At this price point ALL luggage should be handled by porters if the passenger requests this. The tour director, Sharon, was outstanding, as was the driver Nikko. Kudos!

The itinerary is perfectly curated with best of the Switzerland. We got to see up-close Matterhorn from room balcony. The hotels and their locations in St. Moritz, Zermatt and Lucerne were most ideal. We could see lot more in free time after the excursions. The tour guide and driver were very experienced and made the whole journey and visit a wonderful memorable.

The itinerary is very good. You are able to be as busy as you want to be by participating in optional experiences or not. I did not feel rushed or overwhelmed.

We saw a good part of Austria and Switzerland as well as Bavaria. Besides the awesome scenery we experienced the culture of the region. The two train excursions in Switzerland was a definite highlight for us.

It was a wonderful itinerary but with the ride on the Glacier Express should be cut in half. Five hours was a very long time, especially after riding on the train through the Bernina Pass. The train on the Bernina Pass was roomier, with open windows, and about 2-2.5 hours.

I thought that the itinerary was wonderful. I would have enjoyed seeing more of Liechtenstein. I know that it is not very big, but I would have loved to see more of the countryside. The hotel in Zermatt was nice and the view was wonderful, but I don't think they were prepared for 2 tour groups at breakfast. I went 3 times to get bacon and eggs and they were always out. They also didn't have a huge selection of choices.