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Contrasts of Japan end Tokyo

4.6

(24 reviews )

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The bus transportation was very good. They clean, on time and driven very well. The majority of passengers were seniors that may require more frequent restroom stops on trips that take longer than an hour. Consideration should be taken by the guides when older people are part of the tour. Guides are understandably under time constraints but should not walk so fast that seniors can not keep up without holding up the entire group. You should inform participants when theres many stairs or the requirement of walking more than 10-15 minutes to a visit site. Parking the buses as close to attractions would make things easier for everyone. Spanish translation seemed to have a priority over English. Its obvious that your company is based in Spain,but it might be appropriate to ask while booking what is your primary language and schedule tours groups accordingly. Dietary restrictions of some tour members caused delays and complications with meals. These should be communicated with the guides so they can make appropriate arrangements. Hotel accommodations on the whole were fine but several times we had the surprise of twin beds For a couple married 52 years this was a surprise. Several of the hotel stays were very nice but others were very small with few amenities. The last hotel in Hiroshima Candeo was a disappointment. Entering the hotel through the backdoor garbage area was not pleasant. There was confusion and miscommunication about where the lobby meeting place for dinner was and we missed our dinner we paid for. Please reconsider using the Shinagawa Prince Hotel and the Candeo hotel chains. The rooms at each location were very small and cramped. Their locations may be ideal but service etc. for guests were limited. No concierge,no assistance with luggage, limited English speaking staff made staying there difficult.

City sightseeing Walking tours

Tour Type

Group Tour

Accommodation

Hotel

Age Range

15-99 yrs

Operated in

english

Destinations

Kyoto, Tokyo, Hiroshima

Duration10 days