The "Unforgettable Europe" trip delivers a 13-day city sightseeing experience from Paris to Frankfurt, perfect for seniors seeking a comfortable and engaging European getaway. Travel through France and Germany with all logistics—hotels, meals, and transport—taken care of in a group setting. The USP is the tour’s focus on connecting two of Europe’s cultural capitals, providing a memorable journey through history, art, and cuisine.
City sightseeingWalking tours
Tour Type
Group Tour
Accommodation
Hotel
Age Range
15-99 yrs
Operated in
english
Destinations
Paris, Frankfurt, Prague, Rouen
Paris, Frankfurt, Prague, Rouen, London, Colchester, Amsterdam, Berlin
There is too much free time and not much to do in the city centers for more than a few hours. It would have been nice to go some other places beside the city centers.
Regarding our guide, Patricia, she was very nice and friendly and we enjoyed her company. HOWEVER her English accent was heavily accented that I could not understand more than 50 of what she was saying. It is not her fault, but still we paid for an English guide and I think I should have gotten a guide who is more understandable.
Sightseeing Tours
Tour Type
Group Tour
Accommodation
Hotel, Resort
Age Range
15-99 yrs
Operated in
english
Destinations
Budapest, Vienna, Prague, Munich
Budapest, Vienna, Prague, Munich, Salzburg, Bratislava
Trip we’re good but can be improved in future .
time to provide extra tat not being rushing .
Amsterdam to provide 2 nites and the hotel far away from town .
Tourists must place nearby in town so we can have free time on our own .
Its very hard to research eating place until we have assigned the hotel was such a last minutes. Wed rather have a option to book hotel near center of the city if we requested the extra days staying before and after the package trip.
Cultural, religious and historic sites
Tour Type
Group Tour
Accommodation
Hotel
Age Range
15-99 yrs
Operated in
english
Destinations
Vienna, Amsterdam, Budapest, Bra
Vienna, Amsterdam, Budapest, Bratislava, Prague, Pilsen, Frankfurt
The document shared with us does not say how to identify the person at the airport. It becomes very harassing experience when you arrive at airport and there is no one to help you. It was purely by luck when we started asking each of the pick-up person if they know my travel agent company. Finally we were picked-up. Do you think you can win your customer with this kind of service?
As per itinerary Day 1 was free. On Day 2 tour leader informed us to meet at 2:15 at hotel lobby. We got 5 mins late to reach to hotel lobby, the coach had left without any warning for us. We contacted tour leader on phone. First she said she contacted us on phone, we did not get any phone. She was kind enough to tell us that she can wait for 5 mins at some mid way and we should take taxi. Finally as we did not get taxi in next 10 mins. She asked us to reach boat point by Taxi. We finally made it at 3pm, schedule time for boat. No problem we were 5 mins late and so we did not complaint. Next day, Day 3, the coach was to leave at 7:30 but left only at 7:42 clearly to accommodate some passengers who were late. What a fair treatment to us. On day 4 the Coach arrived late by 10 mins. The point is to understand why she had to leave without us on day 2 at dot 2:15. She could have waited for 5 mins.
Day 4 started with schedule 8:15. The coach arrive 10 mins late, after 7 mins of drive our walking had to start. Technically we were standing from 8:30 until 9:15 and then it was castle walking tour. At 12:00 we were left at astronomical clock as free time (which means walking and standing) until 13:40. the Guide comes at 13:45 tells us to walk until boat. We reach there by 14:10. He does not understand there is anything wrong with so much walking. My point is did we come for walking or enjoying the trip. After boat trip he tells us it is free time until 20:00 when the coach will be available for us at a distance of 800 meter. During this period we have to naturally walk, stand or sit (if we are lucky to find sitting place). This is very exhausting day. What kind of plan is this?
In the service industry customer satisfaction is a critical measurement. How will you rate yourself with such an experience?
We booked european dance last sept 2017 from europamundo. our tour guides diego and angela are great, they were caring, with sense of humour and very knowledgeable. the bus we used were all comfortable. the hotels used are outside city center. drivers and tour guides were always on time.after the discussions and showing us the important sites , they gave us free time to explore on our own. although, a lot of walking everyday, we enjoyed the tour. we understand they wanted to show us all the sites in tne itenerary. we met good people, new friends. thank you europamundo. thumbs up.
Many thanks for the arrangements
Really satisfy with your service and tour guide support Explain properly and gave freedom to take free time on each place
Best Regards