Embrace the magic of January 2001 with over 1,700 specially curated tours across Europe. From snow-capped mountains to cozy cultural experiences, discover winter's unique charm through 15,400 traveler stories.
During our time in Berlin we stayed at the City Hotel Berlin East and we left my money belt in the hotel room put a do not disturb sign but a cleaner came in anyways, the beds are made with our pajamas in a different place and someone stole 140 USD cash from my money belt I have a record of borrowing 2 100 5 20 from Bonnie, and didnt use any cash at all on the trip, but the purple zipper bag was placed not in the usual spot when we returned tonight. In the same place was my credit cards citi Costco, capital one credit card debit card linked to our checking account, and our HSA debit visa passports IDs. already locked 3 cards but not the HSA one. need a police report in case theres fraud or identity theft.
The tour with Destination Services was great! Ysmail was very knowledgeable and patient to explain everything. Victor was very helpful with the luggages and made sure that the bus is clean. Hotel accommodations were nicely picked as well. The only thing I was not expecting was the 2 days that we were left on our own to go back to the hotel due to extra activities that we did not participate. Other than that, all great experience!
My wife and I eally enjoyed the Historic trip across 5 countries. Our Europamundo guide from Bulgaria to Dubravnik, Ms Bilyana Shirokanska was a very caring guide. She made sure the oldest and the only English speaking couple were looked after well, that we undeestood everything and did not get lost.
AdventureWalking tours
Tour Type
Group Tour
Accommodation
Hotel
Age Range
15-99 yrs
Operated in
english
Destinations
Dubrovnik, Athens, Timisoara, Be
Dubrovnik, Athens, Timisoara, Belgrade, Sarajevo, Kalambaka, Sandanski, Sofia, Plovdiv, Veliko Tarnovo, Bucharest, Sighisoara
The hotline staff was friendly and helpful. I bought the airport transfer from the Glasgow hotel. The UK transfer service is better than the Paris service. Overall, we enjoy the tour and will come back.
Thanks Europamund for the trip, the one thing I liked the most was when we missed on some visits during the trip, you guys ensures we visited those places the next day even if the number of people were very less.
The tour was very hecticly scheduled
Although 4 star hotels were sought however all hotels were not 4 star and not properly equipped
Guide Ajit singh and Louis and Anna. interaction and tour management was very good however guide Esther was pathetic and she delayed departures at every destination due to poor management
On questioning the Inordinate delays , Esther teamed up with other tour manager DAVID and threatened that we will not be allowed to board bus and delays have to be accepted
As a customer if tour agency behaves in this manner despite of paying in lakhs for the tour it is pitiful
Owing to poor tour management by some tour guides future opting of europomondo is not preferred
The threatening shall be raised in all social
Media forums also
Saw a lot of things in a short period of time. There were many, many paid admissions. The trip was great. Our tour guide was outstanding and probably the best in the years I have traveled and I have traveled to 45 countries.
The tour operators George and Eva were fantastic
However we had a tour guide called Xavier who we met in Amsterdam and took us to end Berlin after sightseeing Hamelin
He was absolutely uninterested in his job and upon asking a relevant question he was always reluctant to answer
It seemed that he hated his job. He even after the bus left at the Berlin hotel left us without handing the key card. He really did not care about any of the passengers who mostly all had bad encounters with him
On the other hand I would give 11 stars out of 10 to EVA who was fantastic and went out of her way to make the tour lively and was so full of energy and do was GEORGE our first guide who was really nice and very very organised and good hearted. Both EVA amd GEORGE amd even ISRAEL were very good and exceeded their excellence EXCEPT XAVIER who was a total disaster guide who really everyone made everyone feel uncomfortable by stating his intro speech “ That we are his nightmare” On his introduction speech introducing himself . He was grumpy and had an unapproachable look on his face most of the times. He behaved as if he was the boss of Euromundo and we are his slaves. No one was happy with him
Rest the trip was really lovely and enjoyable