The service provided by Europamundo is excellent. I travel first time with Europamundo and the experience was awesome. I would like to travel with Europamundo again. Thank you.
Unfortunately this tour was impacted by the corona virus and multiple border / town lock downs, however it was still an enjoyable trip. Our itinerary while amended allowed us to visit some beautiful sights, and I always felt safe and informed throughout the entire trip. My guide was knowledgeable and gave our group guided tours throughout the towns, allowing us to ensure we made the most of the visits. He had an excellent knowledge of history and culture.
The last tour I did with Europamundo we did not have mic commentary from the guide and I can see now we have missed some of the commentary after hearing such detail on this tour. I’d recommend all guides to do the mic share on the bus, otherwise you may as well give us the Wikipedia page links pre tour.
Unfortunately I would like to provide feedback that the transition with the new guide who was taking us from Stockholm to Helsinki was not ideal. With the tense circumstances with EU travel restrictions, I was not provided with contact details of the new guide until requested and it felt we were left deserted in Stockholm. I understand this new guide was not presented with the best scenario he could’ve, so please understand I do not take this as a compromise of him or his job.
For those passengers who had made alternative travel arrangements so they could return home early however were originally planned to continue the tour, it felt they were provided little support once the guide transition was made.
This survey asks me to rate Jose however I feel it’s not appropriate for me to do so as I didn’t have any travel with him. I’m sure he is great and excels when there is no corona
Also, BMW World is the worst stop in the whole itinerary and a lot of people on our tour would agree. We even joked how bad it was during our tour multiple times
Overall though the tour was great fun, with brilliant guides who coordinated us through this period. Please pass on my sincere thank you for managing through such a challenging period.
Hello .
I like that in your website is mention the details of the trip .
I dont like that my problem happen to me in italy was sent to my agent only ( no cc any email to me ) then my agent was very poor service .
So I lost part of my trip
.
At least I injoy my 5 days with your company .
Other 9 days was gone :(
Europamundo is very efficient. They provided us with the documents needed to secure our tour in a timely manner. It is my first time to join an out of the country tour and Im glad I went with Europamundo. Im very pleased with the services provided.
The tour was well planned although too tiring at some points. Our tour guides were good but special mention for ANTONIO (guide in Rome onwards) and Emma (Paris). They were both fantastic, handling the group well making the trip even more enjoyable. Angeles/Angela was also hardworking, she has a lot of information to share. However, you may want to reconsider assigning her to english-speaking groups as she may not be that fluent in english yet and her heavy accent made what she is saying harder to understand.
Highlights of Bohemia has been my dream trip since 2019 (as my initial booking was cancelled more than once during 2020-2021 due to the pandemic and related social issues) and I'm so happy I was finally able to experience it. The trip was thoughtfully and wonderfully planned out. The coach travel was well-timed (with plenty of stops and even a couple of movies during the longer stretches). Having two nights for each hotel stay allowed the right balance of rest and travel. The itinerary was well-balanced between structured/ guided and free/ personal time and neither ever felt like too much or too little of either. The Tour Director was amazing in every way; extremely good at balancing and accomadating group and individual needs and, along with the Local Specialists provided global and local historical and social perspectives, as well as helpful suggestions for the best use of our free time. The drivers were safe and very helpful, and the coach was always clean and comfortable. Hotels were mostly centrally located, also allowing a better personal experience for those like me who enjoy wandering and enjoying local venues and persons.
I have attached the evaluation on this trip that my Husband and forwared to Tourradar:
I have referred Tourradar to numerous friends and family and will continue to do so. Our Germany-Norway trip was outstanding We have done a lot of travel but never enjoyed a trip more thanks to Europamundo and our guide Julio Villar, we have never had a more conscientious, hardworking, enthusiastic guide. We knew nothing about Europamundo when we reserved two trips to Europe this year ended up with them as the Tour Company. After the Germany-Norway experience we knew we hit the jackpot with Europamundo Julio .
In another 90 or so days we take off for the Lisbon-Rome adventure, I am aggressively petitioning Europamundo to assign JULIO VILLAR to lead the tour. We have solicited nine other friends family to join us they are paid confirmed for this trip. We will continue to promote TOURRADAR EUROPAMUNDO JULIO VILLAR as the ONLY people to travel with.
Regards,
Lynn Desmond
PS. Please send a note to the Europamundo management and let them know what an assest they have in Julio Villar.
