Tour Lisbon-Fatima-Madrid-Barcelona Sep 19-25, 2019
Our group of 8 couples from Canada had a blasts We did not expected a comprehensive tour experience and the great professionalism from your tour leaders particularly Toni, Ana, Yelda, Angeles, not to mention local tour leaders Carolina, Annabella and Teresa.
Tour started at Lisbon Sep 19 and ended at Barcelona Sep 25. The hotels were above average and the breakfast had lots of choices and were filling until the early afternoon hours of the tour.
I guess, we got a great deal for the tour package.
As in any big company, we had some minor glitches. I will summarize some below:
- Only 2 of the 7 rooms were available at Holiday Inn Express in Lisbon when we arrived 1 pm. Waited an hour to accommodate all of us. I guess the hotel was full the previous day.
- During our bus trip from Zaragoza to Poblet 2 hours, the bus air conditioning did not work. Two hours of sweat and no air ventilation. Temp reached 29 deg C inside the bus. The driver decided to open his window only during the last 30 minutes to bring down the temp. He gave us free bottled water 1 eurosomewhere in the end.
I guess this is unavoidable circumstance for the trip.
- The Sintra Excursion was not properly handled. The local tour guide Annabella did not mention to us that the top castle could be reach by bus, tuk-tuk or taxi. We had 1.5 hours in the area. My friends were supposedly looking forward to see the castle place. She should have given that option, I think.
- In Madrid, my friends were interested to watch the bullfight scheduled Sunday at 6pm. However, we have a Flamenco excursion at 9pm. Yelda, our tour leader DID NOT mention that the Flamenco site is inside the bullring area too. We should have booked a bullring fight with my friends and just met them after the bullfight. Bad decision on her part. I guess she want it as a secret location surprise. Too bad, we missed it
- We had no transfer from Sagrada excursion/La Ramblas to the hotel. We paid 45 Euros each just to be on your own, afterwards? All of us ended paying taxi to reach our hotel. They should have provided bus for our group of 17 persons.
- Again, we had no transfer from Plaza Mayor to the hotel. We ended up taking the Metro. Is this normal?
Anyways, our group had fun and fond memories of Portugal and Spain. Thank you very much Europamundo. We will be back again using your services in the future. We will also recommend you to our friends.
Lessons Learned: Not to book the excursions we booked Sintra, Flamenco, Sagrada. All had mess up the bus schedules of our group - as such, bus schedule pick-up/logistics and program were affected.
Ola Cheers
Renato Buenaventura Mississauga, Canada 9/28/2019
I had a wonderful travel experience overall, and I would like to take a moment to highlight my time in Morocco, which was made even more memorable thanks to my exceptional English-speaking tour guide, Ayoub. His professionalism, knowledge, and dedication truly enhanced my journey.
In addition to Ayoub, I also had the pleasure of working with several other wonderful team members. Hamida, our Spanish-speaking guide, was always friendly and helpful, and Mohammed, our driver, ensured our travels were safe and efficient. Frey, one of the bilingual guides, was instrumental in picking me up in Tarifa and assisting with my transfer to Sevilla, where he facilitated a smooth transition to my hotel. I also had the opportunity to work with Itsa, an outstanding English-speaking guide in Spain and Portugal.
While all of these individuals contributed to making my trip enjoyable, Ayoub truly stood out during my time in Morocco. He went above and beyond to ensure that my vacation was not only enjoyable but unforgettable. As my primary guide for most of my time in Morocco, Ayoub’s excellent communication skills and deep knowledge of Moroccan culture, history, and landmarks made all the difference.
My trip started with an unfortunate setback in Madrid, where I became a victim of pickpocketing and lost all my cash. Ayoub showed incredible empathy and immediately reassured me that he would help. He took the initiative to ensure I could still participate in all the planned excursions and helped me make the most of my free time despite the situation.
Ayoub’s support and dedication were invaluable, and I can’t thank him enough for making my vacation so special. His care and commitment truly made this trip informative, enjoyable, and unforgettable. He is a true asset to the company, and I am grateful for the opportunity to have had him as my guide.
The tour was excellent Our tour guides in Morroco, Sevilla and Portugal met all of our expectations particularly Hamid from Marruecos along with our Conductor. The only recommendation I make is to reconsider Panorama hotel. It was poorly maintained, poor hygiene. Other than that the other properties, itineraries and food were great. It was a memorable experience
5 star experience, from first day pickup at the airport to the last day of the tours, even English speaking groups are small4 ppl they have dedicated English speaking guides with us most the time
The Roma Hotel in Lisbon hotel staff Fernando Leite was extremely unprofessional and rude. I was the only person waiting for service on 11 Nov, and he did not serve me, and not even greeted me for about 10 min. When my wife Ann went to ask the other staff in the room, he loudly scolded my wife. Then Fernando claimed the room was not readyand later I find out that it has, and eventually the other staff in the room checked us in.
The island's breathtaking landscapes and diverse walking trails make it a paradise for nature enthusiasts and hikers. Each day was a new adventure, with outstanding walks that showcased Madeira's natural beauty, from lush forests to stunning coastal views. The itinerary allowed us to experience all that Madeira had to offer from off the beaten tracks to Funchal city.
What truly made this trip exceptional was our tour leader, Benny. He was fantastic at bringing our group together, creating a warm and friendly atmosphere that enhanced the entire experience. His knowledge and enthusiasm for the island were infectious, and he always made sure everyone was having a great time.
The weather was perfect throughout our stay, which only added to the enjoyment of exploring the island. Whether you're an avid hiker or just looking for a unique getaway, I wholeheartedly recommend a holiday in Madeira. It's an experience you won't forget!
Walking tours
Tour Type
Small Group TourSmall group tours usually have 8-12 participants and maximum up to 18 travelers
Accommodation
Hotel, Lodge
Age Range
16-99 yrs
Operated in
english
Destinations
Funchal, Santana, Porto da Cruz
Funchal, Santana, Porto da Cruz, Faja Do Penedo, Rabaçal, Pico, Madeira
The trip was excellent and i really enjoyed it. The organization, the staff and group was fabulous.
I will definetly use and book my future trips with you. 100 recomended
