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Hello, following our recent trip in Japan.
I would like to pass on the following feedback. Firstly, I would like to congratulate all of your staff for their professional, helpful, informative commentaries for our daily activities. Although there were relatively small groups of English speaking guests on the tour we were always included and I was most impressed with the overall set up. This was our first group/tour style holiday and I would definitely look at booking other trips in the future based on this experience.
The only negative was one guide whos comprehension of English was only just adequate, as when presented with any questions he was unable to give succinct answers, and often just glossed over explanations which fell short overall. Conversely another guide David Muñoz was absolutely brilliant, his English speaking and comprehension was excellent, he managed his section of the tour with ease, engaging all guests equally, the knowledge he was able to pass on far surpassed the other guides and for this reason I am writing this message with the hope he will be acknowledged for an outstanding job. He was detailed with sharing knowledge and made the whole group comfortable with one another. All meals and hotels were fantastic, until we travelled with Maria, I and many others in the group felt that the standard of meals provided with the exception of the Roykan and Monastery at Mount Koya were sub standard in comparison to that which wed been provided prior. Excellent experience overall, manager/supervisor should review restaurant locations offering for final part of trip, acknowledge outstanding staff performance and address staff whose comprehension of English was not of a great standard.
The variation of locations and sights was fabulous. Very well thought out itinerary, highly reccomend.
City sightseeing
Tour Type
Group Tour
Accommodation
Hotel
Age Range
15-99 yrs
Operated in
english
Destinations
Kyoto, Tokyo, Osaka, Ha Giang, N
Kyoto, Tokyo, Osaka, Ha Giang, Nagano, Ikaho , Okayama, Hiroshima, Matsuyama, Kobe, Mount Koya
From Tokyo’s neon-lit nights to the historical depth of Kyoto and the culinary delights of Osaka, the "Japan Express" is a 9-day city sightseeing adventure for travelers eager to experience the Land of the Rising Sun’s highlights. Discover the solemn history of Hiroshima, wander ancient temples, and dive into vibrant city life with the guidance of a local expert. Sample everything from sushi to ramen, and enjoy the freedom to explore at your own pace alongside a small group. The tour’s unique selling point is the perfect balance of structured experiences and independent discovery, ensuring a memorable immersion into Japanese culture.
City sightseeingLocal culture
Tour Type
Small Group TourSmall group tours usually have 8-12 participants and maximum up to 18 travelers
This was a great itinerary, although an extra day in Petra would be helpful especially when you are battling heat. To have time to actually use the pool at the 'village' hotel would be incredible. We came in around 10-11pm and were out by 7 am the next morning.
Also, you really need to deal with the 'extra' activities. We came in early to do the Desert Castles add-on and were told we had to wait to talk to our tour director - who we didn't see until 6 pm that evening when it was too late. (when we asked about it before going we were told to talk to our tour director when we got there)
The trip was wonderful and well organized but the only issue was that it was a very large group comprising of around 5 buses going to same places. The places we visited was very interesting. Very often it resulted in crowding and long waiting times specially in the morning for breakfast.
In Seoul, I was the only English speaking person and was assigned an individual guide Mr Simon to translate in English. Mr Simon has been very helpful and attentive. He immediately made the necessary arrangements with regards to foods when i informed him that i has some food restrictions. he ensured that my foods met my requirements.He even took me to the pharmacy to help me buying some cough medicine as I caught the flu during the trip.
The English speaking guides in Japan were also very nice and helpful and providing all relevant information. They also made the necessary arrangements regarding my food restrictions, telling me which food I could eat and which food I could not. And Pablo was like meeting an old friend as we met during my last trip in 2024.
City sightseeing
Tour Type
Group Tour
Accommodation
Hotel
Age Range
15-99 yrs
Operated in
english
Destinations
Seoul, Kyoto, Mount Koya, Jeonju
Seoul, Kyoto, Mount Koya, Jeonju, Busan, Hiroshima, Matsuyama, Kobe
Komodo Island Hopper: A very nice, varied tour! A great combination of experiences (waterfalls, snorkeling, lots of animals and views) and relaxation, for example on the beach. Rizky "the Komodo Bro" always tried to get the best out for us. He was always helpful and looked after the well-being of the group very well. Thank you Rizky!
BeachChill out
Tour Type
Group Tour
Accommodation
Resort, Bungalow, Hotel
Age Range
18-40 yrs
Operated in
english
Destinations
Kuta, Labuan Bajo, Lombok, Sumba
Kuta, Labuan Bajo, Lombok, Sumbawa, Moyo Island, Satonda Island, Komodo Islands, Flores Island
The. Itinerary was comprehensive and diverse.. It covered the many cultural and historical aspects of Thailand but also included many experiences that were very entertaining as well educational all of which helped to understand and value the rich culture of the country. We loved our guide , having traveled extensively, she was by far the best combination of organization, fraternity, education, gastronomy, cultural immersion and fun, fun, fun! Best guide in an absolutely treasure of a country.
This holiday was a fantastic mix of ancient sites (castles, forts, ruined mud brick villages) and natural wonders - The Grand Canyon of Arabia (Jebel Shams), the endless sand dunes of Wahiba Sands, swimming in wadis etc.
Adventure
Tour Type
Small Group TourSmall group tours usually have 8-12 participants and maximum up to 18 travelers
The interactive preparation was quite fun. Being able to learn while making added so much. The Hiroshima visit was heartfelt as we heard a firsthand experience story.