Over all tour is amazing met so many nice people. Only negative comment is not enough time inside eiffel we stayed for 30 mins, recommended for at least 1 hour inside not including the time to walk in the bus. Rome forum also is really really short to stay inside. We were inside the forum for 30.mins. we need at 1.5 to 2 hours. Not including the meeting time. Usually it takes 10 to 15 mins to go to the Bus pick up. You need more like Eva and Sylvia as a tour guide. Both of them are very happy, energetic and approachable.
Hotels in Rome and Frankfurt were lacking in provision of breakfast to group members. Hotel in Rome had a discriminatory layout of breakfast for Europamundo guests and their regular guests. That was insulting sort of experience. It also did not provide any tea/coffee material etc in room. Other hotels were excellent.
The guides, Leno, Abdul and Maria were absolutely fantastic. They made thing very easy and trip joyful. The local guide in Vatican city was too verbose and should cut down unnecessary explanations. Rest of the local guides were excellent. There should be provision for letting the guests come to hotel room late or early on their own from city transfers. As of now it gets difficult if the luggage is in the bus as guide can not take responsibility for that. So the guests are forced to travel with the buys. This can be resolved by placing identification stickers on the luggage pieces on day 1 of the tour. Overall, the trip was excellent and I will surely recommend Europamundo to friends and family. Thanks for all the lovely places you took me around.
Your service and guide I believe are excellent.
Specially one of your guides name Manu, who help us very much with all the changes related to the covid 19 requirements
We saw a lot on the trip. The itinerary gave a good taste of Prague, Germany and Amsterdam. This gave us an idea of where we would like to return for a longer visit. Our guide and driver were excellent and the bus was new, so very comfortable. Unfortunately, we had a large, loud group on board who did not feel the need to listen to the guide. This made it difficult for others to hear her and get the information she was giving us throughout the tour. The hotels were located a long way from the tourist areas so did not make it easy to get around on your own if you chose to do so. The hotels, while not 5 star, were very clean and had decent amenities. We only had breakfast and they were pretty good, some better than others.
The tour operators George and Eva were fantastic
However we had a tour guide called Xavier who we met in Amsterdam and took us to end Berlin after sightseeing Hamelin
He was absolutely uninterested in his job and upon asking a relevant question he was always reluctant to answer
It seemed that he hated his job. He even after the bus left at the Berlin hotel left us without handing the key card. He really did not care about any of the passengers who mostly all had bad encounters with him
On the other hand I would give 11 stars out of 10 to EVA who was fantastic and went out of her way to make the tour lively and was so full of energy and do was GEORGE our first guide who was really nice and very very organised and good hearted. Both EVA amd GEORGE amd even ISRAEL were very good and exceeded their excellence EXCEPT XAVIER who was a total disaster guide who really everyone made everyone feel uncomfortable by stating his intro speech “ That we are his nightmare” On his introduction speech introducing himself . He was grumpy and had an unapproachable look on his face most of the times. He behaved as if he was the boss of Euromundo and we are his slaves. No one was happy with him
Rest the trip was really lovely and enjoyable
Our trip was superved, seamless and very enjoyable. Met a lot of people with different nationalities and most our tour guides and managers were knowlegable, accomodating, friendly and understanding.
I will really and highly recommend Europamundo to all my friends. And i will surely have our next vacation by Europamundo. Thank you very much Europamundo for taking care our our trip. If i am going to describe Europamundo in one word...that is...RELIABLE???
I liked all the places I got to see and the knowledge the tour guides shared with us about each place. The trip was all a wonderful experience except, the Tour guide and experience in Paris. It was a night mare.
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