
Mahsa Homayounfar
- Messages
- 110
- Local time
- 18:22
Expert Countries
Speaks
English, French, German, Iranian, Russian, Spanish, Arabic
Experience
9 years
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Mahsa Homayounfar Reviews
We just return from an unforgettable trip to Uzbekistan. We went to Aral Sea on 4x4 self-drive tour, Nukus, Khiva, Bukhara, Samarkand and Tashkent. Uzbekistan was a wonderful and great surprise. Its main Silk Road's cities are a must see, wit its amazing madrassas, mausolea and mosques. Aral Sea is a must see too, as an example on how mankind can have disastrously damages for the environment. A country where you can fill is under true development; very clean and tidy, where green public spaces are an example, great food and a great hospitality. We strongly recommend.
Travel expert pick and choose her clients based on wealth...great example huh? Bookmundi i am a returning customer because I thoroughly enjoy my trip to Georgia. You guys planned it seamlessly, from accommodation to attractions and private driver etc. I am terribly disappointed this time with planning for Spain. Refer to my conversation with your so called Spain travel expert. ------Dear XXX,I understand you fully and I apologize for the inconvenience. Unfortunately, prices are more expensive here in Spain and I tend to work with higher budgets so that it is difficult for me to arrange it all for you. In this case, it might be better to work with another travel advisor that can accommodate you better.Sorry if I could not be of help. All the best with your trip!Best Regards,Mahsa Homayounfar,Travel Expert in SpainAnd this was my reply;Spain travel expert --- A JOKEI'll be forwarding this entire conversation to Bookmundi for their visibility.Big budgets? i don't know how cheap or expensive things are in Spain...but i told you to plan and tell me the estimated amount. you couldn't be bothered!!I'm a top level executive with Amazon who is able to splurge hence i asked for private tours to begin with - as i've already indicated I'm able to flex my budget.I don't know whats the damn budget so i just placed some random number. Obviously you have issues with understanding English and to genuinely help someone who may not have bigger budget. You obviously pick and choose your clients. TERRIBLE EXAMPLE...If only your social media followers would know this about you. I've travelled the globe, I'm lucky i hardly come across rotten tour guides like yourself. Bad judgement you made. Too bad Bookmundi has lost a customer because of you as well as a good review for your social media. CC:Marie StormBookmundi Customer Service
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