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Hotel Stays in Italy France was the worst ever. This was not 4 Star for sure. These hotels where not even worth 2 stars. Please take action on Hotel Booking. I would stop recommending Europamundo just for this reason.
City sightseeingWalking tours
Tour Type
Group Tour
Accommodation
Hotel
Age Range
15-99 yrs
Operated in
english
Destinations
Paris, Venice, Rome, Florence, L
Paris, Venice, Rome, Florence, Lyon, Zurich, Milan
The tours were set up with the perfect mix of tour/personal time. Stefan, Claudia and our bus driver were top notch navigating us through the narrow streets to make sure we saw all of the local highlights! Recommend to everyone.
The tour provides a sampling of the shrines of Italy. I wanted to see the home of Padre Pio and was not disappointed. I was lucky enough to experience a spiritual light here My son died of cancer and followed Padre Pio and it was here I finally knew he was at peace and so was I . The stories of the Nazareth at the church in Lareto was amazing. It would have been nicer to spend more time there. This tour is not for people who cannot do stairs, some of the churches require walking up and down. Food in some of the places was was like banquet food and was terrible at the dinners. The pasta was great but some of the meats were horrible, some of the food was oversalted. Breakfast was the best.
Art and architecture
Tour Type
Group Tour
Accommodation
Hotel
Age Range
1-99 yrs
Operated in
english
Destinations
Rome, Assisi, San Giovanni Roton
Rome, Assisi, San Giovanni Rotondo, Amalfi Coast & Campania
Sabrina was our tour guide and she was great.Even martin was great he helped us out in covering rome.The entire tour was really enjoyable.all thanks to europamundo.
Our circuit chosen was genuine europe from rome to london.
These are the things that we did not like and i think you can consider improving:
1. Our vatican tour was very crowded, and i think we should be advised prior before we booked this excursion.
2. Since the weather is always unpredictable, the coaches/bus should be with umbrellas for the tourists. I think this is a small thing you can provide and it will mean a lot for us.
3. Our hotels in venice, our tour guide keep on repeating that it was his first time on this hotel, i think the guides should experience staying in a particular hotel before giving it to tourists. The place was too far and the road was too small, it can only fit one car. When we arrived on the hotel/villa there was no restaurant for us take our dinner. Then there was no hot water available. Then for breakfast, they were not ready. This can be avoided if the company should try it first rather letting the tourist experience it for the first time. Although our guide diego, handled our complaints very well.
4. Our hotel booking in Paris was chaos We were sent to the wrong hotel, then apparently we do not have the reservations there. We were supposed to be in a different hotel. The guide got confused with our hotels. So we have to go back to bus and wait for the 40 plus guest to be checked in before we can go to our hotel it took about an hour, then another 15-30 mins to our hotel. We havent had our dinner yet that time. The guide was not that good in handling it, we were not informed on what to do after he sent us back to the bus. Then the bus driver got mad because we did not go down the bus with our luggages, apparently, we should take down our luggages and the guide will go with us by taxi to our hotel.
Thanks we enjoyed our trip though, More power to your company
Generally, the itinerary was acceptable despite the very hectic schedule and short span of time. What we realized later is that we could have added few more days at some major cities so we could have explored more and see more of the sights. As it is, we hardly had time to enjoy these beautiful places like Paris, Lyon, Zurich, Lucerne, Lugano, Rome, Florence, enice, Salzburg Vienna. Such a waste we didnt see more of these places. We had a total of 5 Europmundo tour guides some local guides. Of the 5 Europamundo tour guides, our group of 4: Daphne Beverly Yu, Abigail Joy Ho-Ong I, Mary Jocelyn Ho, commend applaud Guide John. He gave us the most comprehensive helpful information about each place we visited. Next is Sofia. Very pleasing personality, charming helpful too. Our last 2 guides were Mustafa Jose. Mustafa doesnt say much, most of the time just telling us to sleep rest, instead of sharing some info history about each place or the important structures we pass by. Personally, i do believe vacation time is also learning time. We want to know about the history, culture, of each city. The guides are supposed to share these facts. The last guide Jose was with us only for 2 days. I only have this to say about Jose: he speaks English well.
City sightseeing
Tour Type
Group Tour
Accommodation
Hotel, Resort
Age Range
15-99 yrs
Operated in
english
Destinations
Paris, Vienna, Rome, Florence, V
Paris, Vienna, Rome, Florence, Venice, Salzburg, Lyon, Zurich, Milan
Hotel in Rome was not good,room was good but the service was hopeless.when asked for a blanket they said they will send but after an hour still no one showed up and when we called second time they just cut the phone.it is not worth to say 4 star at all.
The staffs were not at all professional and lacked of English language.But I would say trip was enjoyable.
