Hotels in Rome and Frankfurt were lacking in provision of breakfast to group members. Hotel in Rome had a discriminatory layout of breakfast for Europamundo guests and their regular guests. That was insulting sort of experience. It also did not provide any tea/coffee material etc in room. Other hotels were excellent.
The guides, Leno, Abdul and Maria were absolutely fantastic. They made thing very easy and trip joyful. The local guide in Vatican city was too verbose and should cut down unnecessary explanations. Rest of the local guides were excellent. There should be provision for letting the guests come to hotel room late or early on their own from city transfers. As of now it gets difficult if the luggage is in the bus as guide can not take responsibility for that. So the guests are forced to travel with the buys. This can be resolved by placing identification stickers on the luggage pieces on day 1 of the tour. Overall, the trip was excellent and I will surely recommend Europamundo to friends and family. Thanks for all the lovely places you took me around.
City sightseeingWalking tours
Tour Type
Group Tour
Accommodation
Hotel, Resort
Age Range
15-99 yrs
Operated in
english
Destinations
Rome, Amsterdam, Prague, Frankfu
Rome, Amsterdam, Prague, Frankfurt, Florence, Venice, Salzburg, Vienna, Budapest
I would recommend this itinerary highly. I have visited Italy before but each time I learn something new about the history and the culture of the Italian people.
I did the 15 day Spain and Portugal tour. Ten out of ten. Really packed, not a moment wasted. Lots of sightseeing. Marysol is absolutely great and is the best.
Cultural, religious and historic sites
Tour Type
Group Tour
Accommodation
Hotel
Age Range
10-99 yrs
Operated in
english
Destinations
Madrid, Barcelona, Valencia, San
Madrid, Barcelona, Valencia, San Sebastian, Zaragoza
5 star experience, from first day pickup at the airport to the last day of the tours, even English speaking groups are small4 ppl they have dedicated English speaking guides with us most the time
The hotel in Barcelona, Frontair Congress, was a very bad hotel. Hotel staff were rude. The room was dirty. The hotel in Lyon, Campanille, was also dirty and small. The breakfast was bad. Basic spoon, fork and plate were not available.
As for the guides, we were very happy with Abdel, Spain guide, and Diego Bueno, our Interlaken, Grindelwald and Lucerne guide. Both of them were empathetic on our needs. Their English was good. We understood them the entire time. Angeles, our guide in France, was nice but we barely understood her English.
Over-all, we were very happy with the Novotel hotels we stayed in, both in Madrid and Paris.
Our tour guide and bus drivers have been excellent and very helpful to us . They help us with our luggages and our bus is clean and comfortable.. I see how hard our tour guide works to give us the best experience and made sure we have the best vacation . On my trip that started in Innsbruck, i want to mention specifically Julio for his persistence and patience on us . He made us feel like his family and i love how he gave his best to provide us the information we needed . Though there was a problem in our cruise by the Rhine River, we were almost late and only 3 mins before the boat left . Thanks to Julio for running his way to get us a ticket and made that trip possible .. We see his hard work on how not to miss all our planned tour for the day, and this isnt easy to handle as there other passengers that were leaving for other destination as well . I have to repeat all of our tour guide have been very good but I get to see extra from Julio as he was very attentive to us and our needs . I give 5 stars to everyone working very making our vacation as memorable and as happy Julio thank you soo much for everything You are the best
City sightseeing
Tour Type
Group Tour
Accommodation
Hotel, Resort
Age Range
15-99 yrs
Operated in
english
Destinations
Berlin, Madrid, Rome, Florence
Berlin, Madrid, Rome, Florence, Venice, Salzburg, Vienna, Budapest, Prague, Frankfurt, Amsterdam, Barcelona, Girona, Chambery, Leysin , Zurich, Milan