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A bit rushed, but very well managed. At no point were we asking of more information as the guides we quite thorough and helpful. Nothing is perfect, so if one is willing to overlook those, I can safely say that my experience with Europamundo has been nothing short of fantastic
My trip was England, Scotland and Ireland ending in Dublin. This was an amazing trip I am so pleasantly satisfied with Europamundo. Our tour was in Spanish and English and part also in Portuguese. Although our guides were Spanish-speakers they did a great job at translating and making sure that the English-speakers understood and were involved Belen, one of our guides was excellent, there were a couple of instances where some travelers were being difficult and she handled the situation like a complete professional. This made me so much more at ease and comfortable, knowing that we had a mother-hen was very comforting. I will definitely use Europamundo again on my next adventure
Greetings
First of all, me and my husband wish to thank our travel agency here in the United States. Delia, from OK Travel is amazing Very efficient, prepared all the documents we needed for every trips we had; confirmed all accommodations before our trip. We’ve always gone to her for all our travel needs. Keep up the fantastic job
It was tough in the beginning as different passengers are only concerned about their individual needs and questions. Some of them had not been on time boarding and returning to the bus. English groups were mixed in with groups speaking different languages Spanish, Puertoricans, Portuguese Frances and it’s really hard to understand the details of the daily schedule. Most of the time the English translation is shortened due to the other passengers’ many questions. So by the time it gets to us, we’re already arriving to the destinations. But after few days, eventually we were separated and had our own transportation bus with English tour guides. Thank goodness as it was exhausting dealing with those needy passengers. Seriously Felt bad for the tour guides. Although I could honestly say that all our tour guides were very pleasant, accommodating, and made sure our group is clear with instructions. My husband and myself really appreciated all the tour guides we had namely Beatriz, Jessica, Cian, and Ayla. They were all wonderful, kind-hearted, hardworking, and really cared for all the passengers. They made sure all details about the daily schedule including transfers and connecting trips. Double checked on accommodations, airport transfer, etc., for each individual passengers.
I was injured on my second day during this trip. They all made sure I was comfortable and checked if I needed anything. Beatrice even offered to take me to the doctor or hospital. I really admired all of your tour guides.
On the last day of our tour in London, we were mixed in again with another multi-languages group. The bus came from another hotel picked up our group at our hotel in the morning. But they could not drop us off in the evening back to our hotel. Franck, our tour guide, was kind enough to call an Uber for us free of charge.
BTW, would also like to mention the drivers of our airport transfers arrival and departure were both punctual and pleasant. Both of them arrived earlier than our scheduled time. Thank you for contracting with dependable transport.
Overall, this tour was really nice and would recommend it. I just wished the Windsor Palace inside tour was included in the package. Didn’t have enough time to tour inside.
Thank you everyone for making this tour possible and for all your hard work.
Olivia Anonas
I traveled 1st time with Europamundo , it was nice experience. As i am frequent traveller and arrange trips of my traveling friends group definately i will use Europamundo services in future . Only suggestion is during travel in bus at least 1 water battle per traveller should be provided by Europamundo and i think it is not big expectation. Overall i am satisfied 100
It was an amazing trip and everything went well as per the plan. All the important tourist spots were covered. The tour guides were very helpful and informative.
Special thanks to NEUS.
Few points which can be improved:
1. As a vegetarian, the breakfast had very limited options. Same Menu was repeated for almost 7 days.
2. Certain days has 3-4 tourist spots to be covered. Time available on each spot was very less.
