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I really love the places we visited. The tour coordinators are very friendly, accommodating helpful. I enjoyed my time with my tour mates. I really really love the trip.
Our circuit chosen was genuine europe from rome to london.
These are the things that we did not like and i think you can consider improving:
1. Our vatican tour was very crowded, and i think we should be advised prior before we booked this excursion.
2. Since the weather is always unpredictable, the coaches/bus should be with umbrellas for the tourists. I think this is a small thing you can provide and it will mean a lot for us.
3. Our hotels in venice, our tour guide keep on repeating that it was his first time on this hotel, i think the guides should experience staying in a particular hotel before giving it to tourists. The place was too far and the road was too small, it can only fit one car. When we arrived on the hotel/villa there was no restaurant for us take our dinner. Then there was no hot water available. Then for breakfast, they were not ready. This can be avoided if the company should try it first rather letting the tourist experience it for the first time. Although our guide diego, handled our complaints very well.
4. Our hotel booking in Paris was chaos We were sent to the wrong hotel, then apparently we do not have the reservations there. We were supposed to be in a different hotel. The guide got confused with our hotels. So we have to go back to bus and wait for the 40 plus guest to be checked in before we can go to our hotel it took about an hour, then another 15-30 mins to our hotel. We havent had our dinner yet that time. The guide was not that good in handling it, we were not informed on what to do after he sent us back to the bus. Then the bus driver got mad because we did not go down the bus with our luggages, apparently, we should take down our luggages and the guide will go with us by taxi to our hotel.
Thanks we enjoyed our trip though, More power to your company
Starting in Madrid and visited Segovia, Santiago de Compostela, Oviedo, Santillana del Mar, Santander, Bilbao, Pamploma, San Sebastian and Barcelona!
Each town/city had an amazing uniqueness about it. We had wonderful tour guides along with our incredible tour director.
was incredible and made the tour a dream of a lifetime.
Good opportunity to experience the way European culture first hand.
Hotel rooms were very small in many places most of them didnt have Electric Kettle, Sashe of tea, coffee, Milk etc in it (They are essentially needed).
Great Itinerary which covered every touristy thing we wanted to do and *Personal details removed by Feefo* tried his best to accomodate any "must sees" the group had in mind.
Perfect coach which was kept clean (inside and out). We felt safe throughout the drive by *Personal details removed by Feefo* .
Hotels were far from anything, and getting around just became an extra expense. The Hotel Il Burchiello Oriago really needs to be re-considered as an option. It was awfully small, outdated and just not a great experience, especially as the first stop into Italy.
Wish the group dynamics could be better - maybe a "break the ice" drinks meet on the first night could have helped and made conversations more enjoyable.
We loved our time in Italy! It is so hard to pinpoint my favorite part of the trip. I enjoyed the tours and all of the information the tour guides knew about the areas we were in. I loved seeing the architecture of the buildings and churches in the cities especially Florence. I also very much loved Cinque Terra and the history there. The cooking class was also very fun. Enjoyed learning about Italian cuisine and wines.
Brittany Walled towns was a fantastic trip that everyone in my cycling group enjoyed . The scenery and weather was perfect and adding on our day trip on the ferry to Jersey was fantastic. I had an ebike and Patrick and Ingrid sorted out my mechanical problems by translating the issues to the bike mechanic who fixed them as a priority so i was back on the road quickly. The 2-3 star hotels and breakfasts were perfect for us and our luggage arrived with no problems to our next hotel. Well done to Anthony for helping us co-ordinate all of our trip and plane bookings nothing was too much trouble for him and any questions had a detailed email response very quickly.