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I have traveled with Europamundo several times, unfortunately this time there was lack of coordination and confusion, the additional excursion that we purchased was not known by the tour guide, we had to rush to get to another group to be able to go to the Windsor Castle in England, also we were not register in the hotel in Amsterdam for our last night, we had to wait for 3 hours and travel 1 hour to a different hotel that the Europamundo customer representative (Monica Ritz) booked at the last minute, very poor organization.
Greetings
First of all, me and my husband wish to thank our travel agency here in the United States. Delia, from OK Travel is amazing Very efficient, prepared all the documents we needed for every trips we had; confirmed all accommodations before our trip. We’ve always gone to her for all our travel needs. Keep up the fantastic job
It was tough in the beginning as different passengers are only concerned about their individual needs and questions. Some of them had not been on time boarding and returning to the bus. English groups were mixed in with groups speaking different languages Spanish, Puertoricans, Portuguese Frances and it’s really hard to understand the details of the daily schedule. Most of the time the English translation is shortened due to the other passengers’ many questions. So by the time it gets to us, we’re already arriving to the destinations. But after few days, eventually we were separated and had our own transportation bus with English tour guides. Thank goodness as it was exhausting dealing with those needy passengers. Seriously Felt bad for the tour guides. Although I could honestly say that all our tour guides were very pleasant, accommodating, and made sure our group is clear with instructions. My husband and myself really appreciated all the tour guides we had namely Beatriz, Jessica, Cian, and Ayla. They were all wonderful, kind-hearted, hardworking, and really cared for all the passengers. They made sure all details about the daily schedule including transfers and connecting trips. Double checked on accommodations, airport transfer, etc., for each individual passengers.
I was injured on my second day during this trip. They all made sure I was comfortable and checked if I needed anything. Beatrice even offered to take me to the doctor or hospital. I really admired all of your tour guides.
On the last day of our tour in London, we were mixed in again with another multi-languages group. The bus came from another hotel picked up our group at our hotel in the morning. But they could not drop us off in the evening back to our hotel. Franck, our tour guide, was kind enough to call an Uber for us free of charge.
BTW, would also like to mention the drivers of our airport transfers arrival and departure were both punctual and pleasant. Both of them arrived earlier than our scheduled time. Thank you for contracting with dependable transport.
Overall, this tour was really nice and would recommend it. I just wished the Windsor Palace inside tour was included in the package. Didn’t have enough time to tour inside.
Thank you everyone for making this tour possible and for all your hard work.
Olivia Anonas
Experience the best of Norway and Denmark on "The Beautiful Norway and Nordic Capitals" trip, a ten-day easy-paced sightseeing tour tailored for seniors. Starting in Trondheim and ending in Copenhagen, the itinerary visits Bergen, Trondheim, and four other destinations, with all logistics managed for comfort. The tour’s standout feature is its blend of dramatic Norwegian landscapes and sophisticated Nordic capitals, providing both natural beauty and urban culture in one journey.
City sightseeing
Tour Type
Group Tour
Accommodation
Hotel, Resort
Age Range
15-99 yrs
Operated in
english
Destinations
Copenhagen, Trondheim, Molde, Lo
Copenhagen, Trondheim, Molde, Loen, Bergen, Oslo, Stockholm
Im coming to the end of my Sri Lanka tour and I couldnt recommend it highly enough. The tour is well organised and we got to see so many beautiful places along the journey. Our group leader, Penn, has been absolutely wonderful and so helpful in every aspect. She is highly knowledgeable about Sri Lanka and clearly cares a lot about her job. Everything from accommodation to food to the activities has been brilliant. I would recommend this tour to everyone!
Surfing, kitesurfing etc.
Tour Type
Small Group TourSmall group tours usually have 8-12 participants and maximum up to 18 travelers
Accommodation
Hotel, Resort
Age Range
18-55 yrs
Operated in
english
Destinations
Negombo, Mirissa, Dambulla, Sigi
Negombo, Mirissa, Dambulla, Sigiriya, Kandy, Ella, Udawalawe National Park, Tallala
This tour was exceptional and I selected it because of the location, activities, and Collette's reputation. I received so much more.
I highly recommend taking the 2 optional tours offered because these are very unique and indicative of the area and culture.
My most favorite evening was the second home hosted dinner where we were warmly greeted and welcomed being allowed to explore the back yard while meats were grilled and wine served then indoors for tapas, more wine, dessert, and codials plus a video of the bull running celebration. It was like being with family.
The food walking tour in Lisbon was terrific as well as the Sulphur Springs at the botanical garden; both included in the tour.
Last but not least, the tour manager was exceptional, putting his heart and soul into each day to have it be special for everyone. He gladly wore many hats and pitched in at restaurants so we could have an easy, flowing experience. Joao held the tour together with his organizational ability.
Natural landmarks sightseeing
Tour Type
Group Tour
Accommodation
Hotel
Age Range
1-99 yrs
Operated in
english
Destinations
Lisbon, Sao Miguel, Azores, Pico
Lisbon, Sao Miguel, Azores, Pico, Terceira Island, Faial
