Arusha Explorer Trips

It was an excellent trip. As ever with Explore trips a key part of the quality of the trip is the quality of the tour guide. Aston was excellent. His driving was steady and safe. He was kind and courteous. He did his utmost to enable us the see as much as possible. He looked after us very well. The Tortilis camp sites were amazing. They were comfortable and the facilities were excellent. The staff could not do enough for you...hardly letting you lift a finger. So far so good BUT Firstly the vehicle we were in was clearly very old and dilapidated. The seat upholstery was falling a part to the extent that it was so angled that I had to struggle not to slip off the seat...on one occasion I did fall off...fortunately I was not hurt. The vehicle leaked ..fortunately we only had a little rain. There was no air-conditioning so especially on the longer rides it got very hot and the windows had to be closed because of the dust. The seat belts were there but not really usable. On the plus side it didn't breakdown and Aston ensured that it was as clean as possible each day and that water was readily available. However I expected more from an Explore trip and feel I had paid for something better. Secondly we got bumped from the Tortillis camp in Ngorngorn. It was late when we got there and then we had to turn round and go to another site that was greatly inferior. That meant we were extremely late getting there. Our guide had not been told about the change. There was no running water in the tent bathroom. Water for washing was in a jug and flask. There were no electric points for charging things. This had to be done in the communal lounge. And the power was not adequate to charge the groups gadgets. There was no WiFi, although to the credit of the staff there they did provide a hot spot for a short time both mornings. The food there was fine and the staff realised our dismay and did their best to meet our needs and give us a pleasant stay with encouragement from our guide Aston. This wasn't the standard I had paid for and I was very disappointed. I have travelled a lot with Explore over the last 30 years or so and have never complained about anything. I have always had good trips. To show my confidence I am at the beginning of a 6 tour hop round Africa. I always enjoy trips because that is my mind set. But I feel very strongly that I was let down by these 2 crucial aspects of the trip and did not get what I paid for.

This holiday delivered on every front. We saw so much wildlife and enjoyed the variety of parks and environments. We were very lucky in having a small group and this added to the enjoyment. The Tortilis camps are fabulous and on 2 occasions catered for only 4 guests eight 18 staff. The tents are wonderful and met all our needs. However our fellow guests did experience issues with hot water for their shower on several occasions but staff did endeavour to resolve the issue each time. Hamse, our guide, was great and also helped us arrange an air balloon trip over the Serengeti which enhanced the overall trip.

The trip exceeded all of my expectations. Thanks to our guide and driver we saw the Big 5 and a lot more. Their knowledge of the environment, animals and culture was outstanding and enhanced the trip at every turn.

Such a phenomenal trip. The experience itself of being on Safari was unlike any trip I've ever taken. Joe and Ernest really made the trip special with the effort the put in and the results they delivered. Amazing accommodations that made it easy to rest and enjoy our downtime and included spectacular meals along the way. All-in-all, a trip I'll never forget and would highly recommend to anyone I know.

We had an amazing time on this G Adventures tour. Each element of the trip was very well organized and included a great amount of activities without feeling overwhelming or rushed. The team we had was exceptional and meant we got the most out of every experience, with amazing insights into the places we visited and wildlife we saw, especially our CEO Filbert who was excellent throughout our tour. This tour provided a great way to explore this beautiful part of the world and we would definitely recommend this tour to others.

The national parks in Kenya and Tanzania are amazing. The access G gave us to these beautiful places and the animals that live there was incredible. A very unique experience and one that can only appreciated by taking the trip. Pictures and words don’t do it justice!