Kruger & Coast

13 Jun 2019

Kruger & Coast

UBOE

Validity: 01 Jan 2019 to 31 Dec 2019

Sample the best of two stunning southern African countries on an eye-popping tour like no other. From busy Johannesburg, travel into Kruger National Park for an out-of-this-world African safari and then into the Kingdom of Swaziland, with its friendly locals and verdant mountain ranges. Chill out on the beaches of Kosi Bay, a World Heritage site famous for its lakes, beaches, turtles and fish traps. Enjoy a homestay in the heart of Zululand, camp under the glow of a thousand stars and relax in the glamorous seaside city of Durban for a varied taste of awesome Africa.

Basix

Overland,Wildlife

Overland vehicle,4x4 Safari Vehicle

3

You do not need any real fitness for this safari besides the ability to get in and out of the safari vehicles. The step up into the overland truck, while not overly high, can become tiring, as can the constant setting and packing up of camp. You need to judge yourself to be physically fit enough to haul yourself up and down at least 8-10 times a day. Please also note that, in some areas, the roads are in quite poor condition and you may experience a fair amount of bouncing around.

The Holiday Inn Rosebank is a comfortable modern hotel conveniently located just a short walk from the Rosebank Train Station and Zone Shopping Centre. The hotel facilities include an outdoor pool, a well-equipped gym and nearby golfing facilities. Guest rooms are fully air conditioned, include a TV with satellite channels, ensuite, tea and coffee maker and free WiFi. The Holiday Inn Rosebank is located 25kms from Johannesburg's O. R. Tambo International Airport.

We recommend that if this is your first time to Johannesburg or if you are travelling alone, that you pre book an arrival transfer through. This can be done through your bookings consultant once you provide your flight details. There are two airports in Johannesburg; Lanseria and OR Tambo International. If you are taking a domestic flight to Johannesburg, please make sure to check your arrival airport and advise your booking agent.

If you have pre-booked a transfer, your driver will be waiting for you at the Information Counter in your respective arrival terminal (domestic/international). There are often large crowds here so please look carefully for your transfer representative who will be holding a card with your name on it. Please do not agree to travel with individuals that claim to be your driver and do not represent “Page Corporate Transfer Services”.

If you are unable to find your driver you can call +27 84 400 8896 at any time of the day or call the Page Corporate Transfer Services Office +27 11 452 6970 .If your flight has been delayed we recommend to contact our local emergency number to inform them of your arrival on +27 82 822 9407. If your cell phone is not on roaming you may prefer to purchase a pre-paid sim card at the OR Tambo Arrivals Hall. Some reliable providers in South Africa are MTN, Vodacom and Cell-C. The driver will wait for two hours after your scheduled arrival time. If you are delayed beyond one hour after your scheduled arrival time and you have not been able to inform the transfer provider, please make your own way to the hotel. If your driver does not have your transfer on record, please present a voucher that proves your transfer booking. Our airport representative will make arrangements accordingly.

Metered official Airport Taxis are also available. The cost to the hotel will be approximately ZAR400-650 which is payable to the driver. The taxi rank is located just outside the arrivals area. Please note that the journey can take anywhere from 30 minutes to 1 hour, depending on time of day and traffic.

If you'd prefer to make your own way from the Airport to our hotel in Johannesburg, the Gautrain is a fast and inexpensive option. Please note that the train only operates between 05:30am and 20:30pm daily. The train journey from O.R Tambo International Airport to Sandton takes 15 minutes. From Sandton train station you will need to catch another train just one stop to Rosebank Station. A one-way fare costs approximately 162.00ZAR. During Peak hours the trains depart every 12minutes (05:30-08:30 & 16:00-19:00).

The Happy Hippo is a converted warehouse located in the docks area of Durban. It has a variety of rooms which lead into central living and kitchen areas as well as clean shared bathroom facilities. There is also a great rooftop bar to enjoy.

If you have pre-booked a departure transfer, please inform your leader and they will notify you of your departure transfer time.

If you are making your own way to the airport the hotel will be able to help book you an airport shuttle or taxi. Please ask at reception.

On this trip you will be accompanied by 2 crew members, a Group Leader and a Driver. (Depending on your group size – from time to time your leader will also be your driver)

Your Group Leader’s role involves organizing the overall operation and smooth-running of the trip, managing trip logistics and will form work groups to take turns cooking, cleaning and shopping.

Your Group Leader will work towards making the trip as safe and enjoyable as possible for all travellers. Our trips are built around the co–operation and participation of all the group members under the supervision of the group leader. The group leader will show the group how to set up and use the equipment.

While not being guides in the traditional sense you can expect them to have a broad general knowledge of the countries visited on the trip, including historical, cultural, religious and social aspects. We also use local guides where we think more specific knowledge will add to the enjoyment of the places we are visiting, especially when tracking and identifying game - we think it's the best of both worlds. Our Group Leaders are chosen for their leadership skills and are wonderful ambassadors for our company and our beautiful continent and its people.

Your Driver’s main responsibility is to get you to your destination safely; they are also responsible for the maintenance of the vehicles along the way.

Everyone is expected to participate and carry their share of the workload, making camp chores easier. If the whole group participates it will be quicker, easier, and more fun.

We endeavour to provide the services of an experienced leader and driver; however, situations may arise where your leader is new to a particular region or training other group leaders.

All travellers need to be in good physical health in order to participate fully on this trip. When selecting your trip please make sure you have read through the itinerary carefully and assess your ability to cope with our style of travel. Please note that if, in the opinion of our group leader or local guide, any traveller is unable to complete the itinerary without undue risk to themselves and/or the rest of the group, we reserve the right to exclude them from all or part of a trip without refund.

You should consult your doctor for up-to-date medical travel information or for any necessary vaccinations and anti-malarial requirements before departure. We recommend that you carry a first aid kit as well as any personal medical requirements (including a spare pair of glasses) as they may not easily be obtained at the locations on this trip.

YELLOW FEVER:
A valid international certificate of vaccination against Yellow Fever is required in many countries if you are arriving from a country with risk of yellow fever. You may need to present this on arrival at the airport or border crossing. Some countries will refuse entry if you are unable to present your certificate. It's also quite common for your home country to request a Yellow Fever certificate on your arrival back home.

It is your responsibility to check with your doctor well in advance of leaving home about the Yellow Fever requirements for the countries you'll be visiting.


DRINKING WATER:
As a rule we recommend you don't drink tap water, even in hotels, as it may contain much higher levels of different minerals than the water you are used to at home. For local people this is not a problem as their bodies are used to this and can cope, but for visitors drinking the tap water can result in illness. Generally this isn't serious, an upset stomach being the only symptom, but it's enough to spoil a day or two of your holiday. Many hotels and lodges provide safe drinking water, while bottled water is another alternative. Water consumption should be about two litres a day. Rehydration salts, motion sickness tablets, and diarrhoea blockers are available from many pharmacies.

By travelling on an Overland trip you have chosen a participation camping tour. This means that you will be helping your cook prepare meals for the group. You may also get the chance to help with the shopping.

Your cook will come up with meal ideas and quantities needed for large groups. Participating in the camp is usually done on a duty roster system with group of 5 or 6 people (depending on group size) having a different camp job each day.

If you have any dietary requirements please tell us at the time of booking, and also remind your crew at your welcome meeting.

A typical camp breakfast might be toast with spreads, cereal, something hot such as eggs or pancakes, as well as tea and coffee. Lunch is almost always a sandwich with healthy salad and assorted fillings, sometimes with fruit to follow. There may be a chance on occasion to buy your lunch. Dinner might be a BBQ, rice dish or pasta dish and there is always the chance to try some African food such as ugali and stew.

Your overland truck has a tank of treated water that is safe to drink. Your crew will use this to cook and provide cordial at meal times. Please do not hesitate to use this water to minimise the consumption of plastic water bottles. Soft drinks and alcoholic beverages are not part of included meals.

One thing is sure - you definitely won't go hungry or lose weight on your safari! When you aren't camping you will have the freedom to decide where, what and with whom you eat.

When it comes to money matters on the trip, every traveller is a little different. You know your spending habits better than we do, so please budget a sensible amount for things like meals not included, drinks, shopping, optional activities, tipping and laundry. It’s always better to bring a little more than you think you’ll need.

Also make sure you’ve read your trip details thoroughly so you know what’s included in the trip price and what isn’t. This should make budgeting a little easier. You’ll find this info in the Inclusions section of your Essential Trip Information (that’s this document).
Please note: all recommendations for additional costs, tipping etc. are in USD. You will need to convert these into the relevant local currency.


MEALS NOT INCLUDED
Breakfast, dinner and most lunches are included while camping on our overland safaris.
For lunches not included, a budget of USD10 to USD15 per meal will be more than sufficient.

For dinners not included, your leader will normally recommend options and restaurants where you can safely try the local specialties of the region. Expect meals to cost between USD12 to USD25 for a main.
These are indicative prices only. If you are in a tight budget and are happy to try local food, you can eat cheaper than this.


TIPPING
Gratuities aren’t compulsory on your trip, but they can make a big difference to locals employed in the tourism industry. If you are happy with the services provided, a tip is an appropriate way to thank them. While it may not be customary to you, it is of great significance to the people who will take care of you during your travels, inspires excellent service, and is an entrenched feature of the tourism industry across many destinations. Usually the equivalent of around USD7 to USD10 per person, per day to cover tips is fine.

TIPPING KITTY
Over the years we have found that many of our travellers find the need for tipping to be both tiresome and embarrassing, especially if they don't have the correct small change. To overcome this, your leader might raise the idea of a group tipping kitty. At your group meeting, your tour leader may discuss the idea of running this kitty, whereby everybody contributes an equal amount and then your tour leader pays the tips as you go. The leader will keep a running record of all monies spent (except restaurant tips). The record can be checked at any time and any money remaining at the end of the tour returned to group members. This kitty does not include tips for your leader and crew.


TIPPING GUIDE
To give you a bit of guidance, we’ve put together the following tipping notes. These are just suggestions, based on feedback from past travellers and our staff on the ground.
- Your Crew (including Leaders, Drivers and Cooks) - You may also consider tipping your crew for outstanding service throughout your trip. The amount is entirely a personal preference; however as a guideline USD3 to USD4 per staff member, per day can be used. Of course you are free to tip more or less as you see fit, depending on your perception of service quality and the length of your trip. It is best to then divide these amounts into separate envelopes for each crew member. Remember, a tip is not compulsory and should only be given when you receive excellent service.
- Local guides – Throughout your trip you may at times have a local guide in addition to your leader. We suggest USD2 to USD3 per person, per day for local guides.
- Basic restaurants – When checking the bill, if there’s an addition of 10% service charge, there’s no requirement for tipping. Otherwise, 10% of the total bill amount is appropriate.


EMERGENCY FUNDS
We try to plan for every eventuality, but there are still some things beyond our control. Please make sure you bring an extra USD500 for emergencies (e.g. natural disasters or civil unrest). Sometimes these things necessitate last minute changes to our itineraries, and we can’t guarantee there won’t be some extra costs involved.


CREDIT CARDS, ATMS AND MONEY EXCHANGE:
Credit cards are generally accepted in tourist shops and some restaurants across Africa. Visa and Mastercard are generally preferred over American Express, Diners, etc. Smaller venues take cash only. Foreign currency is easily changed at exchange bureaus and they generally offer the best rates.

With ATMs being increasingly available in the many major towns and cities and even some campsites, credit or debit cards are a convenient way to access money. Be aware that your withdrawing limit may vary from country to country (regardless of your withdrawing limit in your home country) and it can be as low as the equivalent to USD100 per day. Throughout Africa, cards with the Visa logo are most readily recognised, although MasterCard is also accepted in most places. A charge is made for each international transaction - please check with your bank how much this fee will be. Check with your bank before leaving home that your card can be used as a debit card in Africa. You may also want to notify your bank that you are visiting Africa as it's not unknown for banks to freeze cards which show sudden transactions in other countries. If you're on a multi-country tour, your tour leader will be able to give you an approximate idea of how much money you may need for your stay in each country.

PLEASE NOTE: Many businesses and banks in Africa, especially East Africa, do not accept US dollar notes older than 2006. If you are bringing USD, we strongly recommend large bills in good condition, 2006 series onwards only. Any old or damaged notes may not be accepted.

WINTER MONTHS:
Yes it is Africa, however the winter months can be very cold. Please bring a warm sleeping bag as well as warm winter clothing such as a wool pullover, jacket and woolly hat. It's also a good idea to check the weather reports prior to travel.

Everyone has the right to feel safe when they travel. We don’t tolerate any form of violence (verbal or physical) or sexual harassment, either between customers or involving our leaders, partners or local people. Sexual relationships between a tour leader and a customer are strictly forbidden.

Use or possession of illegal drugs will not be tolerated on our trips. If you choose to consume alcohol while travelling, we encourage responsible drinking, and expect that you’ll abide by the local laws regarding alcohol consumption.

The sex tourism industry is known to exploit vulnerable people and have negative consequences on communities, including undermining the development of sustainable tourism. For this reason, patronising sex workers will not be tolerated on our trips.

By travelling with us you are agreeing to adhere to these rules. Your group leader has the right to remove any member of the group for breaking any of these rules, with no right of refund.

If you feel that someone is behaving inappropriately while travelling with us, please inform your tour leader or local guide immediately. Alternatively, contact us on the emergency contact number detailed in the Problems and Emergency Contact section of this Essential Trip Information.

Accommodation on this trip is mainly in two-person canvas dome tents with camping mattresses supplied.

The type and variety of accommodation is determined by conditions on each of our routes. Each route is different - on some we use a mixture of campsites and wild camps; on others we also use hotels. In Africa it's not usually practical to camp when staying in towns and cities so we use hotel accommodation and eat out in local restaurants.

There may be the occasional night stop, when we stay in the grounds of a hotel or at a campsite which may also have rooms/cabins available. In this case there may be a choice of camping or upgrading to a room. Rooms cost approximately USD60-120 per room per night for a twin room and cannot be pre-booked. Standards of these rooms vary greatly and we recommend viewing the room before purchasing the nights accommodation. The day by day itinerary advises when upgrades may be possible (subject to availability).

Keep in mind that if we are staying in dormitory accommodation, you may have to share with other passengers or be split into same sex rooms.

Campsites do have facilities but they usually aren't to the same standard you would find in western countries. For example the bathroom facilities can be very basic. There is rarely toilet paper provided and shower facilities can be as simple as a hose pipe spurting out cold water. Wild camps have no facilities at all.

Our trucks are purpose-built, self contained safari vehicles. Our fleet of vehicles varies depending on your group size, trip route and style. In Southern Africa some departures may use vans and luggage trailers subject to group size and vehicle availability. It is also important to note that our overland vehicles are not air-conditioned, but all vehicles have windows that can be opened to allow for fresh air.

There are many early starts with long hours spent driving on rough roads on all African itineraries. While most people love the chance to watch the changing landscape and daily village life, feedback shows that long periods of inactivity does not appeal to all clients. We provide the approximate distance covered each day and how many hours this normally takes to drive so that you can choose the safari experience that is right for you.

African conditions are extremely tough on vehicles. While we fastidiously maintain our vehicles at our workshops, you should not expect Africa to be your traditional touring experience. While it's certainly our aim to avoid them, it's important that you set off on your trip knowing that the occasional breakdown can happen and are best treated as part of the African adventure. Due to wet weather there may be times when we have to take an alternative route which will mean longer travel times.

As you travel on a group trip you will be exposed to all the pleasures and maybe some of the frustrations of travelling in a group. Your fellow travellers will probably come from all corners of the world and likely a range of age groups too. We ask you to be understanding of the various needs and preferences of your group - patience with your fellow travellers is sometimes required for the benefit of everyone's travel experience. Remember too that you have responsibilities to the group. If you are requested to be at a place at a certain time, ensure that you don't keep the rest of the group waiting. We have found time and time again that the very best trips we operate are those where the dynamics within the group work well - this takes just a little effort on your part. Due to privacy reasons we are unable to provide you with contact details and any personal information about your fellow travellers booked on your trip prior to departure.

SINGLE TRAVELLERS:
Our group trips are designed for shared accommodation and don't involve a compulsory single supplement. Single travellers share with people of the same gender in accommodation ranging from twin to multishare. Some of our itineraries have accommodation booked on a mixed gender share basis and where applicable this will be specified in our Essential Trip Information. On a selection of our trips, you have the option to pay a single supplement to ensure that you have your own accommodation (where available). Please note that this only applies to accommodation during the tour - pre-trip and post-trip accommodation will be booked on a single room basis.

ITINERARY CHANGES:
Our itineraries are updated regularly throughout the year based on customer feedback and to reflect the current situation in each destination. The information included in this Essential Trip Information may therefore differ from when you first booked your trip. It is important that you print and review a final copy prior to travel so that you have the latest updates. Due to weather, local conditions, transport schedules, public holidays or other factors, further changes may be necessary to your itinerary once in country. The order and timing of included activities in each location may also vary seasonally to ensure our travellers have the best experience. Your tour leader will keep you up to date with any changes once on tour.

OPTIONAL ACTIVITIES:
A selection of optional activities that have been popular with past travellers are listed in the day-to-day itinerary. This isn't an exhaustive list and should be used as a guide only for some of what might be available. Prices are approximate, are for entrance only, and don’t include transport to and from the sites or local guides unless indicated. All activities are subject to availability. It may not be possible to do all the activities listed in the time available at each destination, so some pre-planning for what you are most interested in is advised. When it's recommended that travellers pre-book these activities, look for a note in the Special Information section of the day-to-day itinerary. For most, they can either be organised independently on the day, or let your leader know you are interested and they can assist.

Where activities are considered medium or high risk, we work with operators whose safety and credentials we have sighted and assessed. Although it is possible that you may find the same activity cheaper with another operator on the ground, we cannot vouch for the safety or quality of that operator. Medium and high risk activities not listed above have not been assessed by us and as such our staff and leaders are unable to assist you with organising these activities. Activities that contravene our Responsible Travel policies are also not listed. Please remember that the decision to partake in any activity not listed is at your own discretion and risk.

KRUGER PARK CAMPSITES:
On occasion, especially during the peak months of May, June, July & December we are unable to secure campsites within the Kruger National Park. In this instance we will camp at a backpackers outside the park.

Camping with facilities (4 nights),Camping with basic facilities (2 nights),Homestay (1 night),Hotel (1 night)

1. A single supplement is available on this trip. Please speak to your booking agent for further information.
2. This trip finishes on arrival in Durban on Day 9. Please do not book any flights before 7pm this evening.

GENERAL ISSUES ON YOUR TRIP
While we always endeavour to provide the best possible holiday experience, due to the nature of travel and the areas we visit sometimes things can and do go wrong. Should any issue occur while you are on your trip, it is imperative that you discuss this with your group leader or our local representative straight away so that they can do their best to rectify the problem and save any potential negative impact on the rest of your trip.

We recognise that there may be times when your group leader/local partner may not be able to resolve a situation to your satisfaction - if this is the case, please ask the leader to speak to their direct manager.

You may also choose to provide details in your online feedback, which we ask you to complete within 30 days of the end of your trip. But we do ask you to be aware that it is very difficult for us to provide any practical help after the trip is complete.

In case of a genuine crisis or emergency, you can reach our local operator on the number below:


Peak Southern Africa: +27828229407