Austria Guided Tours

Loved the trip to Eastern Europe what made the trip very enjoyable was having Rhi Smith she was the best tour guide I have ever had/ I have traveled extensively

This was a good itinerary. We got to see a lot and had a good glimpse of the areas covered. Rhi was very informed of the areas and accommodating to my food allergy. One thing that was challenging: there were some mornings we left earlier than I would have expected. I understand leaving early for busy sites like the Parthenon. I am talking about leaving at 7:30/7:45 when a restaurant at a hotel opens at 7:00 AM. Sometimes we were leaving quite early with a day of driving just so we could make extra stops (which were perhaps not on the itinerary?) This made for an even busier day and needless anxiousness by the traveler. To be blunt, many people need time from eating breakfast and drinking coffee for their bowels to get moving. This is about an hour for many people. Leaving earlier just created anxiousness since we were afraid we would have to use bathroom on the coach - not ideal.

Everything was wonderful! our travel director was great! All the excursions were worth the money. I liked all the hotels but Berlin - the hotel was nice but the location was not! I meet a lot of wonderful people. The bus had WiFi and charging was available in each seat. Can’t wait to go on my next trip!

We appreciate the opportunity to provide a narrative evaluation of our recent trip with Trafalgar and to those who made it possible. Our compliments to the Trafalgar specialist team that handcrafted the day-by-day itinerary that made this offering one of the most complex and diverse of our many trips. The success of your offering is best measured by the quality of your local team of professionals that begin with the Travel Director, Coach Drive, and local guides. Travel Director, Coach Driver, and the local professional guides for the optional experiences were all top quality. was excellent as our Director for accomplishing all of the details and logistics demanded of the many experiences occurring in each of the daily itinerary offerings. The quality of customer service and satisfaction is never an accident but the result of intelligent effort to meet the details required each and every time. was outstanding in making this group experience exceptional for our forty-three member group. Let me explain in detail: Our group diversity consisted of three multiple member families; five couples along with ten single women attendees; five different countries were represented speaking in four different languages. Trafalgar’s twenty plus multifaceted optional experience generates a logical nightmare for any Travel Director to accomplish for the eighteen day journey. The success of every trip begins with the Travel Director who serves as the facilitator of the process for accomplishing each detail of a multiple offering. Having served in a forty-two year career involving health care, customer service, education training and event management you recognize excellence when it is experienced. met and exceeded those daily challenges and made our trip for those in our group an outstanding one that will always be remembered. A valued team member that is sometimes lost in the evaluation process is that of the professional Coach Driver. Anton Korcon who was our Driver will always be remembered as the “Local Good Will Ambassador” at each stop and every day as we began the tour. is exceptional for not only being our professional driver but the service and positive greeting that we all received with a smile. He became a special member to our group because of his ability to connect with each member and always being there to welcome us back from each event. Large companies and organizations will espouse the statement that “our employees are our greatest assets” and in this case the Trafalgar team of and are exemplary examples of this being a true statement. Memories that get shared from travelers are more than the sites being visited but include those positive interactions and interpersonal communication skills of those encountered along the journey. and deserve that recognition for making this Trafalgar trip one of our best. A picture is said to be worth a thousand words and these three pictures along with the group picture will capture that thought as viewed: a. ; b. our Travel Director; c. our professional Coach Driver; and d. The Group Picture that shows the enjoyment factor experienced from a successful trip. Presented by: and

The itineary was a breath taking experience. The travel director takes care of you from day 1 ensuring you maxmize your time to capture points of interest in all countries. A superb and well co-ordinated travel experience in every country accompanied with a local specialist. Travelled in comfort with a profesiional driver that engages with all his passengers. Great camaradie during the seventeen days. An experince not to be missed with Trafalgar tours. Consistenet "Five Star" service until the very end.

It was amazing. We were all looked after very well. Accommodation was great and very comfortable. Our tour guide and bus drive brilliant. Always looking after everyone. The people on tour were lovely. We all got a long very well. I learned though, that you can say no to optional other activities if you are wanting time away from everyone. Time to enjoy the pool at your hotel etc.