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I’m really happy that we opted to take a guided tour with Europamundo. There are several best parts 1. We were taken to several pretty cool places, which we may not have visited on our own 2. The guides gave us ample information about each place we visited 3. Guides, particularly, Emanuele and Ivan were amazing - friendly, informative, accommodating and treated us very well
The issue was, of course, no fault of yours, weather was pretty hot - which was expected.
Since it is a vacation, we would like to take it a little easy but, most mornings we had to be in the bus by 7:30 am after breakfast. I wish this was pushed out by an hour to 8:30 am.
Also, most places we would reach past 7:30 and most shops and places were closed by then.
It would have helped a little, from comfort standpoint, if we had used trains instead of buses. We could have stretched a little, possibly used catering cabins, etc.
Another option to consider for future - it would really be great if you had WiFi option and phone charging options only one of the buses we travelled had phone charging option
Overall, a pretty good experience and we would most likely do it again.
Kudos to all the guides and drivers, especially, Emanuele, Ivan and Fran not sure if his name was Fran or Frank, sorry about it the driver.
Overall, it was a fun experience By the way, on our last day in Zurich, our guide was not Javier but Diego Bueno. All of our guides were very nice and approachable. However, Ms. Angeles, though very nice, did not seem to be very fluent with English.
The Roma Hotel in Lisbon hotel staff Fernando Leite was extremely unprofessional and rude. I was the only person waiting for service on 11 Nov, and he did not serve me, and not even greeted me for about 10 min. When my wife Ann went to ask the other staff in the room, he loudly scolded my wife. Then Fernando claimed the room was not readyand later I find out that it has, and eventually the other staff in the room checked us in.
This is a very fast paced tour but totally worth it. The drivers and tour guides are amazing They take their job very seriously and they treat everyone with respect. You will need to change bus drivers and guides every few days, depending on your itinerary but the ethics and professionalism of the staff Europamundo has is exceptional my family and I have no complaints. They were all wonderful and new what they were talking about. From our first days with Fernando and Monica to Gaby Mamma Mia and finally to Gildo, everyone of them made sure that we got the best experience on our trip.
