The only sad experience was Monserat monastery was cancelled due to Easter weekend where it was closed....one of my to do lists...uuurgh Otherwise, it was well organised... event though we were with the South American group, our tour guide Ivan who is multi lingual was really good ..he imparts knowledge of the sites historically. We have enjoyed the tour very much...met new connections with the South American group .. we would go again with Europamundo for sure. At first we were a bit worried about the arrangements etc ..but it turned out great Even though some days the bus ride was long, we do have time to see places, eat, shop etc...well organised
Generally a great tour with interesting places which caters to all tourists. However, bus has no Wifi which makes it hard to communicate for support with agency. Tour guide more inclined to sell optional tours and allow for their own special customers to get their preferred seats which gives an unfair advantage to the rest.
Your service and guide I believe are excellent.
Specially one of your guides name Manu, who help us very much with all the changes related to the covid 19 requirements
The tour was very hecticly scheduled
Although 4 star hotels were sought however all hotels were not 4 star and not properly equipped
Guide Ajit singh and Louis and Anna. interaction and tour management was very good however guide Esther was pathetic and she delayed departures at every destination due to poor management
On questioning the Inordinate delays , Esther teamed up with other tour manager DAVID and threatened that we will not be allowed to board bus and delays have to be accepted
As a customer if tour agency behaves in this manner despite of paying in lakhs for the tour it is pitiful
Owing to poor tour management by some tour guides future opting of europomondo is not preferred
The threatening shall be raised in all social
Media forums also
Was a good tour all things considered with the weather being so stormy. Hotels were great, breakfasts were super.
It would be better if the tour groups size was smaller and the buses were smaller and filled with only one language group.
One of the male guides told off colour jokes in Portuguese, not appropriate in mixed groups.
For the parts of the tour that were cancelled due to bad weather, we were not offered a small refund or other option to do.
Hotels should not be outside of the towns as food choices for supper were very limited at least 4 times.
Herin was to book an extra night in Madrid for us and did not. He quoted a much higher price than the hotel gave us.
City sightseeing
Tour Type
Group Tour
Accommodation
Hotel
Age Range
15-99 yrs
Operated in
english
Destinations
Lisbon, Madrid, Albufeira, Evora
Lisbon, Madrid, Albufeira, Evora, Fátima, Porto, Santiago De Compostela