What I liked most about the tour was the visit to Seville because on our 2017 tour I had been sick and we could not enjoy this visit on that occasion, I also liked the visit to Porto and Santiago de Compostela.
City sightseeingWalking tours
Tour Type
Group Tour
Accommodation
Hotel
Age Range
15-99 yrs
Operated in
english
Destinations
Madrid, Oviedo, Santander, Grana
Madrid, Oviedo, Santander, Granada, Seville, Lisbon, Porto, Santiago De Compostela
I liked all the places I got to see and the knowledge the tour guides shared with us about each place. The trip was all a wonderful experience except, the Tour guide and experience in Paris. It was a night mare.
City sightseeingWalking tours
Tour Type
Group Tour
Accommodation
Hotel
Age Range
15-99 yrs
Operated in
english
Destinations
London, Barcelona, Colchester, A
London, Barcelona, Colchester, Amsterdam, Paris, Tours, Lourdes, Andorra La Vella
The tour operators George and Eva were fantastic
However we had a tour guide called Xavier who we met in Amsterdam and took us to end Berlin after sightseeing Hamelin
He was absolutely uninterested in his job and upon asking a relevant question he was always reluctant to answer
It seemed that he hated his job. He even after the bus left at the Berlin hotel left us without handing the key card. He really did not care about any of the passengers who mostly all had bad encounters with him
On the other hand I would give 11 stars out of 10 to EVA who was fantastic and went out of her way to make the tour lively and was so full of energy and do was GEORGE our first guide who was really nice and very very organised and good hearted. Both EVA amd GEORGE amd even ISRAEL were very good and exceeded their excellence EXCEPT XAVIER who was a total disaster guide who really everyone made everyone feel uncomfortable by stating his intro speech “ That we are his nightmare” On his introduction speech introducing himself . He was grumpy and had an unapproachable look on his face most of the times. He behaved as if he was the boss of Euromundo and we are his slaves. No one was happy with him
Rest the trip was really lovely and enjoyable
Amazing is the only way to summarise this trip.
The people, the places, the pictures.
I saw so much and needed so much more time to see it all.
I had the most amazing guides; Marina, Maria and Amán. Knowledgeable, friendly, willing to help, excellent bilingual explanations.
Very safe drives; Pepe, Julian and Jose.
I loved the hotels, the amount of walking, the local guides were charismatic.
I will definitely be booking another tour with this agency, and soon ??
Overall the trip was wonderful, and the itinerary and the places we visited were excellent. The included castles, boat, waterfalls and other activities were also great. Logistics was arranged perfectly. Some things for Europamundo to consider:
1. Your Spanish guide speaks for 40 minutes, but leaving the English speaking guide only 5 minutes before arriving to a place. This happened more than once, and specifically with Jonatas Chavery. Overall Spanish speaking passengers were a clear priority over English speaking passengers throughout the trip. We are grateful for the English speaking guides that EuropaMundo provided. Please tell the Spanish speaking guides to give EQUAL time in explaining on the bus. Alberto was excellent and translated immediately to English, so that everyone was engaged, and equal time was spent English/Spanish.
2. We are disappointed the EuropaMundo allows babies on the bus, and that babies are allowed to sit at the front instead of at the last seat in the back of the bus. They are annoying to everyone.
3. We had so many tour guides changes and buses that we did not even have a chance to appreciate them with a tip. Some drivers like Lyon – Tournus were very rude to us and complaint about having to lift the suitcases.
4. All buses should have charging capabilities and wifi. Only one bus had wifi
5. Guides should be instructed to have a comfort stop after each 1 ½ hours of travel. It is unreasonable to expect humans to travel 3 plus hours without a comfort stop.
6. The hotels this time were not as good as usually like is Spain. They were all very clean but IBIS was a disappointment and APPARTCITY was just ok. Breakfast was always excellent.
7. To the smoking guides, they should not smoke while they are talking to us and walking with us drop us. As soon as they drop us, they can smoke as much as they want. We do not need or want to inhale their smelly cigarettes. They also come on the bus smelling like an ashtray.
8. Comments concerning special locations: It was not enough al all 1 hour at Savigny Castle. We were not able to see the magnificent collections. Would be better to allow 1 ½ hours and remove that time from Beaune. You can also remove completely Freiburg and allow more time in Strasbourg or in Triberg. We never got to see Baden Baden or Marseille, we only slept there. Marseille hotel was excellent.
Overall this is my third trip with EuropaMundo and I hope to travel again without babies.
The itinerary provided so much enjoyment, filled with variety, excitement, and entertainment. it combined scheduled events with added free time to explore on our own. The breaks in driving time was well planned out but, ALL FUTURE tour busses MUST have a WC on board. The accommodations for the most part were like no other. Just one location should be taken off the list in Savilla, it is not a good representation of you fine company. All in all, it was FANTASTIC and a bucket list item that I am so glad I took. Thank you
The wonderful itinerary.. the lovely places in France we visited.
We were Very pleased with GAETANO Mancuso as well as our friendly bus driver José Manuelthe last 5days on our 10 day France tour Gaetano is great as he made the trip pleasant, with detailed descriptions and stories.
Gaetano, We also wanted to take a moment to express our deepest gratitude for the incredible experience you provided, as our tour guide. Your passion for your work and genuine enthusiasm for sharing knowledge of the places we visited , made our experience in France truly memorable. We would definitely recommend you as a tour guide to others.
I loved my time in Spain for the great food and people. Morocco was so beautiful and unexpected. I saw things that I would never have seen if not for this tour.
City sightseeingWalking tours
Tour Type
Group Tour
Accommodation
Hotel
Age Range
15-99 yrs
Operated in
english
Destinations
Madrid, Tangier, Seville, Granad
Madrid, Tangier, Seville, Granada, Rabat, Marrakech, Boumalne Dades, Erfoud, Fez
Very courteous,helpful and friendly staff.Our tour guides Pedro and Ana and a younger tour guide guy who went with us in Lisbon and Los jeronimos is also great,and so sorry I forgot his name are all helpful and friendly.The whole trip is exciting and fun.