The hotel in Barcelona, Frontair Congress, was a very bad hotel. Hotel staff were rude. The room was dirty. The hotel in Lyon, Campanille, was also dirty and small. The breakfast was bad. Basic spoon, fork and plate were not available.
As for the guides, we were very happy with Abdel, Spain guide, and Diego Bueno, our Interlaken, Grindelwald and Lucerne guide. Both of them were empathetic on our needs. Their English was good. We understood them the entire time. Angeles, our guide in France, was nice but we barely understood her English.
Over-all, we were very happy with the Novotel hotels we stayed in, both in Madrid and Paris.
I liked this tour because of how indepth it was and the amount of historical sites we visited. The bus tour guides where very informatative about each place we visited and where very well organised, also i also liked the amount of local tour guides that where used.
City sightseeingWalking tours
Tour Type
Group Tour
Accommodation
Hotel
Age Range
15-99 yrs
Operated in
english
Destinations
Madrid, Barcelona, Valencia, Gra
Madrid, Barcelona, Valencia, Granada, Seville, Lisbon, Porto, Santiago De Compostela, Oviedo, Santander, Zaragoza
This trip includes all the well know sites you could want. Egypt is absolutely amazing and you won't be disappointed with what you see. Each attraction you visit is unique and an amazement. The accommodation is lovely and food good. Be prepared for early mornings, eg some were 2.30am! Also be prepared for lots of steps, and to fit in a lot in one day. It is exhausting but well worth it, perhaps just book a day or two to recover when you get home!
Cultural, religious and historic sites
Tour Type
Small Group TourSmall group tours usually have 8-12 participants and maximum up to 18 travelers
The Roma Hotel in Lisbon hotel staff Fernando Leite was extremely unprofessional and rude. I was the only person waiting for service on 11 Nov, and he did not serve me, and not even greeted me for about 10 min. When my wife Ann went to ask the other staff in the room, he loudly scolded my wife. Then Fernando claimed the room was not readyand later I find out that it has, and eventually the other staff in the room checked us in.
We bought the Paris airport transfer service. The customer checklist stated to look for Europamundo placard. When we arrived, we were unable to locate the driver with the placard. The hotline also told us to look for the placard. In fact, the driver was using his phone to display my name, no placard. Next time, please state either Europamundo sign or passenger name.
City sightseeing
Tour Type
Group Tour
Accommodation
Hotel, Resort
Age Range
15-99 yrs
Operated in
english
Destinations
London, Madrid, Rouen, Barcelona
London, Madrid, Rouen, Barcelona, Girona, Chambery, Leysin , Zurich, Paris
I am a late riser so getting up early EVERY DAY was troubling... otherwise the trip was good. The guides may be asked to take the speed of walking to average level and not fast so that few of slow walkers were finding it difficult to cope up.
Thanks Europamund for the trip, the one thing I liked the most was when we missed on some visits during the trip, you guys ensures we visited those places the next day even if the number of people were very less.