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Hotels in Rome and Frankfurt were lacking in provision of breakfast to group members. Hotel in Rome had a discriminatory layout of breakfast for Europamundo guests and their regular guests. That was insulting sort of experience. It also did not provide any tea/coffee material etc in room. Other hotels were excellent.
The guides, Leno, Abdul and Maria were absolutely fantastic. They made thing very easy and trip joyful. The local guide in Vatican city was too verbose and should cut down unnecessary explanations. Rest of the local guides were excellent. There should be provision for letting the guests come to hotel room late or early on their own from city transfers. As of now it gets difficult if the luggage is in the bus as guide can not take responsibility for that. So the guests are forced to travel with the buys. This can be resolved by placing identification stickers on the luggage pieces on day 1 of the tour. Overall, the trip was excellent and I will surely recommend Europamundo to friends and family. Thanks for all the lovely places you took me around.
Overall a good experience. Enjoyed travelling with my family. Ms. Irene, our guide till Venice was cheerful, jovial, caring and helpful. Bus journeys were also comfortable. All the walking tour guides were good. But, Mr. Alex at Rome was best and Ms.Moica Gaetz at Vienna was `The Best with her knowledge and passion for history, art and culture. We liked that bus and walking tour with her at Vienna the most.
Long bus journey but worth it. Major sights visited in Istanbul city.
Gallipolli and Troy well worth visit,very interesting,hard to imagine human cost of war.Trenches still visable. Lots of archaeology at Troy and replica of wooden horse to go in. Good photo opportunities. Ephesus with ancient streets,roman toilets,columns,mosaics and carving of menorah. Amazing amphitheatre at Parmakeele,The Thermal Springs. Lots of people but lots of space. White rocks fab,water not warm,skin felt refreshed after dip. Hotels used were high quality. Breakfasts delicious. Time to visit museum shops and time for coffee break.
Guide allowed plenty of toilet stops.
The hotel in Barcelona, Frontair Congress, was a very bad hotel. Hotel staff were rude. The room was dirty. The hotel in Lyon, Campanille, was also dirty and small. The breakfast was bad. Basic spoon, fork and plate were not available.
As for the guides, we were very happy with Abdel, Spain guide, and Diego Bueno, our Interlaken, Grindelwald and Lucerne guide. Both of them were empathetic on our needs. Their English was good. We understood them the entire time. Angeles, our guide in France, was nice but we barely understood her English.
Over-all, we were very happy with the Novotel hotels we stayed in, both in Madrid and Paris.
Our tourist guide Gonzalo was SUPERB
Second tourist guide, named Pablo was bery lousy and irresponsible.
A group of Indians from Bangalore were very inconsiderate of others. They made the entire bus like a market.
Our recent bike trip from Venice to Florence was terrific. Viewing the countryside by bike was fun. Each days ride was different. I thought day 2 was the hardest. My sit bones were very sore despite the bike shorts. it was a bumpy gravel long ride. Day 3 and on out got easier.