Truly annoyed the trip. tour guides manu and Andre were gmfantastic . Drivers were friendly and made me feel safe on the roads. Places visited were great.
We did the 12 day Italian Delights tour. To say it was spectacular is an understatement. We saw Rome, the Amalfi Coast, Assisi, Tuscany, Florence, Pisa, Venice, Lake Garda, Chinqueterra. It was incredible. Our tour guide, Martina, was so knowledgeable and fun. Our driver Dino was great. The hotels we stayed at were amazing. It was a great way to see a lot in a little time.
Generally a great tour with interesting places which caters to all tourists. However, bus has no Wifi which makes it hard to communicate for support with agency. Tour guide more inclined to sell optional tours and allow for their own special customers to get their preferred seats which gives an unfair advantage to the rest.
The hotel in Barcelona, Frontair Congress, was a very bad hotel. Hotel staff were rude. The room was dirty. The hotel in Lyon, Campanille, was also dirty and small. The breakfast was bad. Basic spoon, fork and plate were not available.
As for the guides, we were very happy with Abdel, Spain guide, and Diego Bueno, our Interlaken, Grindelwald and Lucerne guide. Both of them were empathetic on our needs. Their English was good. We understood them the entire time. Angeles, our guide in France, was nice but we barely understood her English.
Over-all, we were very happy with the Novotel hotels we stayed in, both in Madrid and Paris.
We had a great time! The hotels picked for us were so great. The breakfast must have been awesome because when i came home weighed the same as when i left and we walked lots. The location of the hotels put us in the middle of the best areas. Very helpful with all our needs. Would book with them again.
Art and architecture
Tour Type
Private Tour
Accommodation
Hotel, Lodge, Resort
Age Range
6-99 yrs
Operated in
english
Destinations
Lisbon, Porto, Viana Do Castelo
Lisbon, Porto, Viana Do Castelo, Santiago De Compostela, Teloes, Viseu, Coimbra, Fátima