For point 2 and 3 the communication was very poor. It started with arrival at Budapest - it was not explained how I shall be received at the airport. The voucher of the service issued to me do not mention how I should recognize the pickup person at airport. When I inquired Makemytrip - the agency I booked this trip, told me that at the airport a person with their company sign will be waiting for me. I did not find the person for waiting at the airport in Budapest with makemytrip signage. I called all numbers in India and in Europe, finally to get answer that I must wait at the airport until 1 hour and half as mentioned in the voucher. Whereas the person with Europamundo sign was waiting from the time I arrived at the Airport. It was only when I started asking every person waiting there for pickup with some signage and then came to know that pick-up person from Europamundo was there but because of poor document and communication shared with me I could only find him after one hour of my arrival in Budapest. During this one hour I called so many numbers, felt harassed as either no one picked up the call or was able to tell me which sign I should look for. I spend almost USD 15 in this process.
The prague itinerary on day 4 was disaster. We were made to walk so much that we felt tired. the information does not say how many kilometer we shall be walking. Based on which we could have decided to continue with rest of the day walking or not. Castel Quarter was very good, the guide (Eva) was excellent. Later we were to take a boat. To get to the boat your agent made us walk another 1.5 Km. After the boat trip he made us walk another 1 km and said the coach will be there at 8pm, now I do not understand that a tour starts at 8.15 am with walking until 12:00. After which we were told that we should assemble again at some point at 13:40 so that we can get to boat. Then we walk from there until 14:10. After which again we are told now it your free time (which means walk) as the coach will come at 8pm. We had selected a trip as vacation to enjoy and not for exercising. Do you think on a normal working day any person will walk for nearly 12 hours? That left us completely tired on day 4. Clearly no one has reported to you until now. Please let me know how you intend to compensate me for this poor service and improve this service for any future customer.
Hop on an unforgettable journey through the lands of myths and legends that still continue to resonate today! Discover the timeless wonders and stories of Dracula as you explore Transylvania inside out, a most fascinating part of Romania. Starting off at the Romanian capital, Bucharest, soak in the unique culture reflected in the countless monuments of this magical city. Ride through the mystical forests, mountains and mists to reach the Dracula's Castle. Travel back in time through gorgeous samples of gothic and baroque architecture from various eras of Romanian history.
City sightseeing
Tour Type
Group Tour
Accommodation
Hotel
Age Range
18-75 yrs
Operated in
english
Destinations
Bucharest, Brasov, Cluj-napoca
Bucharest, Brasov, Cluj-napoca, Sibiu
40% OFF TODAY
This deal is valid for limited time. Book now to reserve your seats.
Meeting people of other nationality with the tour group was educational and created a friendship even only for less than a week. Its a small world after all.... thank you for the experience
Explore the amazing mountain terrain of Bansko on this 4-Day ski tour. Bansko is the finest winter destination in Bulgaria offering excellent nightlife, great après-ski, fantastic snow conditions and long ski runs. This ski Bansko tour accommodates all levels of skiers and snowboarders, offering remarkable value for money. Stay in 3 or 4-star superior hotels and enjoy dinners with unlimited beer and wine. Get your bearings from your tour leader on and off-slope, and enjoy the vibrant ski resort in full!
Active and outdoor
Tour Type
Group Tour
Accommodation
Hotel, Resort
Age Range
18-75 yrs
Operated in
english
Destinations
Bansko, Sofia
Bansko, Sofia
50% OFF TODAY
This deal is valid for limited time. Book now to reserve your seats.
