The bus transportation was very good. They clean, on time and driven very well. The majority of passengers were seniors that may require more frequent restroom stops on trips that take longer than an hour. Consideration should be taken by the guides when older people are part of the tour. Guides are understandably under time constraints but should not walk so fast that seniors can not keep up without holding up the entire group. You should inform participants when theres many stairs or the requirement of walking more than 10-15 minutes to a visit site. Parking the buses as close to attractions would make things easier for everyone. Spanish translation seemed to have a priority over English. Its obvious that your company is based in Spain,but it might be appropriate to ask while booking what is your primary language and schedule tours groups accordingly. Dietary restrictions of some tour members caused delays and complications with meals. These should be communicated with the guides so they can make appropriate arrangements. Hotel accommodations on the whole were fine but several times we had the surprise of twin beds For a couple married 52 years this was a surprise. Several of the hotel stays were very nice but others were very small with few amenities. The last hotel in Hiroshima Candeo was a disappointment. Entering the hotel through the backdoor garbage area was not pleasant. There was confusion and miscommunication about where the lobby meeting place for dinner was and we missed our dinner we paid for. Please reconsider using the Shinagawa Prince Hotel and the Candeo hotel chains. The rooms at each location were very small and cramped. Their locations may be ideal but service etc. for guests were limited. No concierge,no assistance with luggage, limited English speaking staff made staying there difficult.
Very informative and fast paced. I believe following the tour we had a much better understanding of the Japanese including some of their customs and their way of life. Having an excellent tour guide like we had made the entire tour worthwhile.
Daily departure and arrival timings from hotels should me mentioned in the itinerary. Full details of places to visit and information about the place should be mentioned in the itinerary.
City sightseeing
Tour Type
Group Tour
Accommodation
Hotel, Resort
Age Range
15-99 yrs
Operated in
english
Destinations
Seoul, Tokyo, Mount Koya, Kyoto
Seoul, Tokyo, Mount Koya, Kyoto, Nagano, Ikaho , Jeonju, Busan, Hiroshima, Matsuyama, Kobe
David Solanes is one of the best tour guides we have ever had and we have taken at least 25 tours. He was very professional, funny, attentive, accommodating, and very knowledgeable. Paco out of Tokyo was also great - he went above and beyond to accommodate our request to upgrade to first class on bullet train and made sure we are all ok during the train rides. The only thing that was tough was the monastery stay. Info from travel agent indicated it was an option but was not. It would have been better if there was a hotel option for the convenience of people who can’t rough it.
The tour was phenomenal.
I learnt lots of things about Japan in this tour. Also enjoyed all the moments with our peers.
Ken and Nadia are really awesome tour guides. They have all the information I was looking for.
I really recommend this tour to everybody especially because of lovely knowledgeable tour guides. Thank you.
Both David and Pablo were incredible guides. They both had extensive knowledge of the places we went to and they also allowed us to explore by ourselves and gave us time to take photos. Very impressive that they can speak english, spanish and japanese. Both our guides had a great sense of humour and knew how to keep the tour group entertained.