Hi,
Overall it was a nice and good trip but i would like to highlight some points.
1. Short duration of personal stroll in some places/towns.
2. The detailed itinerary was not respected. There was a day where we returned to the hotel earlier than mentioned on the itinerary.
3. Another day, we were given only 30 minutes to stroll around Rouen including dinner. How is that possible? we traveled 4 hours to reach Rouen from Paris only to visit and eat within 30 minutes?
4. Breakfast lack options, everyday we got the same things in 5 hotels we were staying. Too much pork options as breakfast and not everybody consumes that.
5. Diamond cutting factory was a waste of time as nobody was interested to visit this. The explanations were so dull and sleepy, they put 40 people in a closed non aerated room and we were all suffocating. I had rather stroll around Amsterdam from morning to evening.
Overall it was a good and nice trip but it could have been perfect.
Prashan Hemraj.
Matheus was a great guide and we feel so fortunate to have him during our trip He encouraged and incentivized everyone to be on time, in a respectful way, and to my surprise everyone was despite the big group. His English skills were good and we had no problem understanding him.
An action packed and well organized trip that has left me with hundreds of wonderful memories and interactions that will for sure last a lifetime. The negatives were far outweighed by the positives. I thoroughly enjoyed my trip and I will be using the service in the future as the tour guides are so wonderful both local and Europamundo staff especially Guillermo, the hotels are really nice and there is a lot to see.