Osaka Art and architecture Trips

My trip was the best tour I have experienced. Ken was so knowledgeable, funny, helpful and attentive to our needs. Great ambassador for your Company. Being a solo traveler he catered to my needs and was such an inspiration. Only bad experience was getting from the hotel to the airport at the end of the trip. I booked a taxi at the service desk prior to my departure. Was hard to understand as the lady did not speak much English. I showed her my itinerary for the airport and departure time. Next day the taxi was waiting for me but he took me to the domestic terminal. This cost me over 1400 yen. I then had to get another taxi to the international terminal for my flight home, this cost me 330 Australian dollars. I did not have much time to get my flight as well. I was shaken and upset. What a tragedy to end a perfect holiday. The motel should compensate me for their error. What can be done about it? Any suggestions would be appreciated. I realize when I booked it the taxi was going to be expensive but going to the domestic terminal was out of line and their error. Will await a reply to this problem.

It was nice to be in group with mixed origins. The itinerary was chalked out nicely. Pick ups and drop offs were punctual. Almost all guides were good, some excellent and a few so so. And Japan as such is a courteous country ?? The availability of Gluten free food should not be left to guides as it’s too late . If Europamundo takes initiatives snd inform all their vendors/hotels, the availability of GF meals and breaks Fast will be more appropriate. Europamundo should not take Gluten allergy lightly as it’s too late serves customers from Europe, UK, Australia etc Guides: Special mention about your guides is important. Asoaka was very cordial, helping and courteous guide. Ken was extraordinary. It is important for agency to know about Ken, he is full of praise ??other tourist can take benefit of Kens expertise and please pass it on to him as he himself should know feel that we tourist do appreciate GOLD. Yes Ken is a GOLD guide, an asset to Europamundo, took care of whole of our group, explained things so well and in a very interesting way. We had a particular problem of Gluten allergy, but Ken’s proactive approach to provide Vandana Gluten free meals till we were with him was amazing. Asoaka also helped with the GF meals., and walked extra miles to help us. The way both Asoaka and more so Ken helped their co-guides on a bilingual tour was amazing. We never felt that they ignored the English speaking tourists and we could see and appreciate that they covered in Spanish the deficiencies of their co-guides in a very polite and nice way. I know it would be asking too much snd almost impossible, but we do feel that we get such guides always. Thank you so much Atul and Vandana

This tour was amazing with just the right amount of planned activities and downtime to choose what you wanted to do for the rest of the day! I was extremely anxious about traveling solo but I was fortunate to travel with amazing people in my small group and our CEO Yaz. From exploring the cities and temples it was a unique experience, and I?m so glad things went according to plan when we were traveling during the week of the typhoon appearing/ thank you Yaz for checking on updates!

Had a wonderful trip. Fantastic views, beautiful cherry blossoms and lovely people everywhere we went. The tour took us to different parts of Japan so I felt we got to see the many different aspects of the country.

My tour was all I could ask for. I am very grateful for the amazing group of beautiful humans and our above and beyond tour guide made it all perfect. From group dinners, cocktail bars, and hikes to temples this tour provided a well rounded trip of Japan and all the experiences/views it has to offer. I would be happy to do another tour with G adventures as I am sure all their tour guides are great and excited to show off a pretty spot!

No telephone to speak to someone directly for my specific questions was very frustrating. The canned copy/paste responses thru the messaging system werent always helpful. We planned other days in Japan specifically around this trip and the hotels provided; it would be much better to have had the specific hotel confirmations sooner than 48 hours of the start of the tour, as some things became a logistical nightmare for us because of where we booked to try to be near the hotel, but the one in Osaka for instance changed. The Toyota museum visit was a slog, and something alternatively in Nagoya or the surrounding area wouldve been much better.