It was an an amazing and unforgettable experience, from the guides want to mention: Antonio, Julio, Gaby and Mariano are very knowledgeable and professional and the organization, transportation, hotels, etc was excellent, I always felt safe. For extra information: I would have liked to stay a little bit longer in each place, and for the optional excursion offered, to make them happen even though is not more than 10-20 persons. beside that everything was great Will definitely recommend it.
We would certainly recommend this tour and the tour guide did a fatalistic job trying to take care of all requests and had a vast knowledge. The driverwas always helpful and new his route well. We should have a refund that was applied for by Len nus but not received as one tour was canceled for the lack of interest by others.We would have like some beach time and one less tour of churches We would like to suggest the mix of people and there ability to care about the enjoyment of others.Being late constantly and loud is not acceptable
This tour was much better than Vibrant Europe mainly because the we had the one guide for the whole trip, less people, and the group dynamics in general was similar. There wasnt a whole group of one ethnicity like in Vibrant Europe with the Iranians and the guide (Nacho) was awesome.
However some of the hotels had no internet and had shitty customer service. They were in no way 4 stars hotel.
The Organisation and logistics were terrible in some places and the choice of hotels was pathetic Especially their breakfast
Montsie wasnt great at giving us information about the optional extras so no one got to attend the flamenco dinner and show in Madrid.
While she was always nice and friendly to me and my companion, at times she was rude to the other travellers. It would help if the guides could have copies of the city maps with them and mark the routes back to the hotel. We had to wait for the guides to get the maps from the information centres and then figure out how to get back to the hotel. some stops we could have missed and others we could have spent more time. Example, more time in Malaga and skip Marbella. When Maria joined us, we finally got information about the optional extras, but couldnt take advantage because there had to be a minimum of 15 people. You were lucky we decided to go with your tour because the details are very lacking until you confirm the trip. Also you send emails in Spanish only which is not good for people like me who only speak and read English. Maria was fantastic as a guide and a great asset to your company. She was training Ana and did a fantastic job. Ana has great potential to become another great asset to your company.
City sightseeing
Tour Type
Group Tour
Accommodation
Hotel
Age Range
15-99 yrs
Operated in
english
Destinations
Lisbon, Madrid, Granada, Seville
Lisbon, Madrid, Granada, Seville
10% OFF TODAY
This deal is valid for limited time. Book now to reserve your seats.
The Roma Hotel in Lisbon hotel staff Fernando Leite was extremely unprofessional and rude. I was the only person waiting for service on 11 Nov, and he did not serve me, and not even greeted me for about 10 min. When my wife Ann went to ask the other staff in the room, he loudly scolded my wife. Then Fernando claimed the room was not readyand later I find out that it has, and eventually the other staff in the room checked us in.
I would like to start my review by complimenting EuropaMoundo on their professionalism. The whole trip was very well planned and organized from the beginning till the end.
The credit of this amazing trip goes to the extremely professional tour guides of our trip, our first guide was Ms. Isabel who took us around Lisbon and various cities of Portugal.
She handled the whole group very well and was very clear with her instructions which really helped us during our stay in Portugal. Also, she was extremely sweet and polite not just with me and my family but with all the other group members too. Whenever we were curious to know anything about the tour plan or about the city we were visiting, Isabel always made sure our query is solved as she never backed down from answering any question or doubt.
After completing Portugal we headed towards The Land of Rabbits, Spain. We arrived in Madrid where we were guided by Ms. Ane, who made our stay in Madrid more memorable by her witty sense of humor. She took us around Madrid and gave us all the information about the city. She was very sweet and humble and was also very welcoming for any query. She took care of every person on the tour by personally talking to each and every family whenever she had the chance to, which in fact made our trip more memorable. It gave us a personal touch.
We were there in the city for a day and thanks to our guide we got the opportunity of watching the Bull Fight in Madrid. Which was the highlight of our trip.
The next day we were on our way to our next destination Barcelona. Which was our final destination of the trip. We had a stay in Barcelona for 3 days and we were being guided by Ms. _____________ who took us around the city and was very helpful during our stay in Barcelona.
EuropaMundo made sure that we do not have to go through any trouble during the trip and we had a great time with EuropaMundo and their team. Would like to thank their staff and our guides for guiding us through out the trip and for giving us a very relaxed and hassle free trip.
Thank You,
City sightseeingWalking tours
Tour Type
Group Tour
Accommodation
Hotel
Age Range
15-99 yrs
Operated in
english
Destinations
Lisbon, Barcelona, Madrid
Lisbon, Barcelona, Madrid
10% OFF TODAY
This deal is valid for limited time. Book now to reserve your seats.