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Dear Sir,
We had an absolutely fantastic time in our recent Scandinavia tour. The tour leader Maria lose Navarro Frias is an excellent person, fluent in English, punctual, flexible and knowledgeable about the history of local cultural sites. Your guides, hotels, restaurants for lunch and the trip were well organized and of real pleasure.
I have travelled many countries with many tour operators and guides, but I must say that Maria is one of the most responsible, helpful, supportive and professional guide I have ever met. I would like to mention one incident during our trip. On our last day of trip, her bag was stolen from the bus and she lost all her belongings. In spite of that, she was very calm, quite, cool and she ensured that her personal issues does not impact the passengers. She did her duties for the entire day as usual inspite of being unaware about her return of belongings. What a person What a service and what professionalism. She believes on the theory SHOW MUST GO ON
Hats off to her.Europamundo is fortunate to have Maria as an employee to their organization. She is an asset to the company. May God bless her with peace, wealth, love and happiness always
Once again many many thanks to her service, guidance and support. We will definitely shares our experience to others and ask them to travel with Europamundo .
Many and many thanks to Europamundo for providing excellent services .
Many thanks
Best wishes
Pronab Ray
City sightseeing
Tour Type
Group Tour
Accommodation
Hotel
Age Range
15-99 yrs
Operated in
english
Destinations
Copenhagen, Aarhus, Stavanger, B
Copenhagen, Aarhus, Stavanger, Bergen, Oslo, Stockholm
The circuits were very good and my guides were excellent save one. Hats off to Jose Maria Alvear, Diana and most of all Diego Bueno Gonzalez. They are the best guides.
Hotels in Rome and Frankfurt were lacking in provision of breakfast to group members. Hotel in Rome had a discriminatory layout of breakfast for Europamundo guests and their regular guests. That was insulting sort of experience. It also did not provide any tea/coffee material etc in room. Other hotels were excellent.
The guides, Leno, Abdul and Maria were absolutely fantastic. They made thing very easy and trip joyful. The local guide in Vatican city was too verbose and should cut down unnecessary explanations. Rest of the local guides were excellent. There should be provision for letting the guests come to hotel room late or early on their own from city transfers. As of now it gets difficult if the luggage is in the bus as guide can not take responsibility for that. So the guests are forced to travel with the buys. This can be resolved by placing identification stickers on the luggage pieces on day 1 of the tour. Overall, the trip was excellent and I will surely recommend Europamundo to friends and family. Thanks for all the lovely places you took me around.
City sightseeingWalking tours
Tour Type
Group Tour
Accommodation
Hotel, Resort
Age Range
15-99 yrs
Operated in
english
Destinations
Rome, Amsterdam, Prague, Frankfu
Rome, Amsterdam, Prague, Frankfurt, Florence, Venice, Salzburg, Vienna, Budapest
In overall the tour was good but changing tour guides wasnt convenient. Its quiet acceptable to have 2 language group but ... Europamundo should thing beforehand about cultural background of groups they want to join in one group. One day was a total disaster for English speaking group because of the second group and their behavior.
River cruises - I expected a guided cruise and not just a ride.
Local guides in Prague, Paris, London - are exceptional, very informative. Really enjoyed it.
