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Very organized. I especially liked the website where you can check everything there itinerary, hotels and also our very patient and accommodating travel guides, Maria, Emanuele and Ivan.
The tour was very hecticly scheduled
Although 4 star hotels were sought however all hotels were not 4 star and not properly equipped
Guide Ajit singh and Louis and Anna. interaction and tour management was very good however guide Esther was pathetic and she delayed departures at every destination due to poor management
On questioning the Inordinate delays , Esther teamed up with other tour manager DAVID and threatened that we will not be allowed to board bus and delays have to be accepted
As a customer if tour agency behaves in this manner despite of paying in lakhs for the tour it is pitiful
Owing to poor tour management by some tour guides future opting of europomondo is not preferred
The threatening shall be raised in all social
Media forums also
Unfortunately this tour was impacted by the corona virus and multiple border / town lock downs, however it was still an enjoyable trip. Our itinerary while amended allowed us to visit some beautiful sights, and I always felt safe and informed throughout the entire trip. My guide was knowledgeable and gave our group guided tours throughout the towns, allowing us to ensure we made the most of the visits. He had an excellent knowledge of history and culture.
The last tour I did with Europamundo we did not have mic commentary from the guide and I can see now we have missed some of the commentary after hearing such detail on this tour. I’d recommend all guides to do the mic share on the bus, otherwise you may as well give us the Wikipedia page links pre tour.
Unfortunately I would like to provide feedback that the transition with the new guide who was taking us from Stockholm to Helsinki was not ideal. With the tense circumstances with EU travel restrictions, I was not provided with contact details of the new guide until requested and it felt we were left deserted in Stockholm. I understand this new guide was not presented with the best scenario he could’ve, so please understand I do not take this as a compromise of him or his job.
For those passengers who had made alternative travel arrangements so they could return home early however were originally planned to continue the tour, it felt they were provided little support once the guide transition was made.
This survey asks me to rate Jose however I feel it’s not appropriate for me to do so as I didn’t have any travel with him. I’m sure he is great and excels when there is no corona
Also, BMW World is the worst stop in the whole itinerary and a lot of people on our tour would agree. We even joked how bad it was during our tour multiple times
Overall though the tour was great fun, with brilliant guides who coordinated us through this period. Please pass on my sincere thank you for managing through such a challenging period.
Dreaming of the ultimate Italian escape? The 'Best of Sicily' tour is a 10-day guided art and architecture journey that starts in Sicily and ends in picturesque Taormina, weaving through Catania, Lazio, and four other captivating destinations. This easy-paced trip, ideal for families, young adults, and seniors, invites you to savor Sicily's culinary treasures—think artisanal olive oils, local wines, and orchard-fresh fruits—while tracing the footsteps of ancient empires through haunting ruins and timeless hilltop towns. Marvel at the lunar landscapes of Mount Etna and immerse yourself in the region's vibrant culture and natural beauty. With seamless logistics, comfortable group accommodations, and expert guides, the USP of this tour is its deep dive into Sicily’s authentic lifestyle, promising not just a getaway but a trove of cherished memories.
I liked the breakfast included in all the hotels. I liked the schedule and pace in all the locations. I liked the guides on my trip, Pedro Repilado was an amazing guide.
Tour was professionally conducted and itinerary fully adhered to. Good coordination and there was no hiccups. Polite and helpful guides including, Johana, assigned English speaking guide, Victor, and local guide, Ani. Comfortable transportation, accommodation and good meals.
