The organization of the trips was good. The buses were also good . There was a bit of confusion at the beginning of my trip as my hotel was confirmed only the day before I travelled and the guide did not have my name in the list in Vienna when she came to pick up the passengers.
Loved this tour and it was a lot in thanks to our tour guide Patryk who was unbelievably knowledgeable, kind, and entertaining. I only wish it was longer so we had more time in Vienna and Budapest! 10/10 would recommend!