Good to know
> Gratuities to guides are appreciated but never obligatory.
> Please note that the tour meeting time is 15 minutes prior to the start time. No refunds or re-bookings can be provided for late arrivals or no shows after tour commencement or departure.
> Unfortunately we are unable to accommodate guests with mobility impairments, wheelchairs or strollers on this tour.
> NOTE: There is a new rule at the Colosseum, Roman Forum and Palatine Hill that only small backpacks and regular-size handbags are allowed inside. Guests with larger bags will not be allowed to enter (there are no storage facilities) and all guests must now pass through a security check before entering the Colosseum.
> The Colosseum has changed its admission policy to ensure that only 3,000 people are allowed within the amphitheater at any given time, meaning much less crowding during busy periods. Although our tickets are pre-booked with Skip the Line access, this may mean a slight delay on entering if capacity has already been reached. We expect that the instances of this will be limited but ask for your patience if you travel on a busy day and are affected by this unavoidable circumstance. In all, it should make for a much nicer experience for all (and longer general access lines!).
> The Colosseum is subject to occasional closures. The Colosseum administration is usually aware of this and informs us the day before or of a given closure. Please provide us with detailed contact information in the event that we need to reach you to reschedule your tour.
> Comfortable walking shoes recommended.
- For cancellations made more than 72 hours prior to tour commencement: Full refund.
- For cancellations made within 72 hours prior to tour commencement: No refund can be provided.
- For amendments made more than 72 hours prior to tour commencement: No amendment fee, pending availability.
- For amendments made within 72 hours prior to tour commencement: Amendments subject to a amendment fee per person, per tour, pending availability.
Late Arrivals & No Shows:
- No refunds or re-bookings can be provided for late arrivals or no shows after tour commencement or departure.