The trip was a very enjoyable one and we were well attended to by your guides Pablo and Maria, both explained things very well and ensured our needs were met. We spent most of the time with Maria and She was super as she knew a whole LOT and in the rare chance she did not know an answer to a question she was great at letting you know shed find out and actually finding the answer and getting back to us. She was a huge part of the comfort we had with this trip. Too, the dear lady lost a close family member but remained with us at a time that could have been very hard for someone to do their job, I felt she went above and beyond what I expected.
I hope Europamundo can operate directly with their clients online without getting involved the local tour operators from their respective countries
It will help us to customize our itinerary directly with Europamundo
As of my tour, my local tour operator informed that the itinerary is finalized and no changes can be made but when I started the tour and communicated with staff of Europamundo, I was told that itinerary is flexible and if informed in advance, necessary modifications can be made accordingly.
Thanks
Trip was great on the whole ....only if you could include some Indian vegetarian dish in breakfast...as there were good number of Indian people on trip
City sightseeingWalking tours
Tour Type
Group Tour
Accommodation
Hotel
Age Range
15-99 yrs
Operated in
english
Destinations
Copenhagen, Helsinki, Aarhus, St
Copenhagen, Helsinki, Aarhus, Stavanger, Bergen, Oslo, Stockholm, Turku
Hotels were mostly good. Bus service, the hygiene in the bus as well as the behavior of the guides, drivers etc was all good. Majed was very friendly, adjusting and knowledgeable.
I booked two tour From Amsterdam to Berlin ( EM10922 ) and Berlin and Imperial Capitals ( EM10921 )
I love Europamundo because their flexible itinerary. I can always fine the dates to join and to stop at any destinations I wish. Very well plan itineraries and interesting places. Meet so many new friends along the trip and learned so many different cultures.
The guide from Amsterdam was Ana Pavon, she was so amazing fun and so professional in her job. Truly very enjoyable trip with her as our guide. Thank you Ana Pavon.
From Innsbruck, we have to change tour guide our coach as well. Have to say good bye to Ana pavan and most of the fantastic new friends but we did make new friends as well from the new groups joining in.
Very unfortunately to say, our new tour guide ( Angeles Del Pozo ) was not proficient in the language for an English speaking tour. Everyone in the bus having problems hearing her. She cant seems to be able to provided corrects informations, not so caring with details and get irritated if anyone ask more questions.
Theres a couple wanted to end the tour on the second day and there another family from Philippines feeling very upset. Two more family from Canada really having a hard time listening to her. And a few family from India as well.
I sincerely hope this commend will not cause any trouble for Angeles Del Pozo. I understand she did try her best but not efficient enough.
Cultural, religious and historic sites
Tour Type
Group Tour
Accommodation
Hotel, Resort
Age Range
15-99 yrs
Operated in
english
Destinations
Budapest, Berlin, Prague, Innsbr
Budapest, Berlin, Prague, Innsbruck, Salzburg, Vienna
I purchased a circuit starting in Milan and paperwork reveived from travel agent described a city tour in milan for me
And my husband. It turns out that europamundo changed itinerary and decided to do the city tour the day before, so besides us have missed the city we wanted to see the most, we were sitting in the hotel since 11am waiting for our tour to start next morning, but they never contacted us, we would like to be aware that the tour was taking place a day earlier and participated as well, since he had PAID for that city tour and was already in the city. Europamundo never apologized or REFUNDED us for that. The tool my trip on website is a joke We purchased a flamenco show and the tour guide had no idea when or where it was gonna happen, we didint get to go watch it and still dont know if we have received a refund for the show they sold us and wouldnt take us to. The itinerary was put together nicely, but europamundo messed up our vacation in many different ways. This was the second reip Ipirchases from you and now I can say I am Disappointed
City sightseeing
Tour Type
Group Tour
Accommodation
Hotel
Age Range
15-99 yrs
Operated in
english
Destinations
Paris, Rome, Barcelona, Madrid
Paris, Rome, Barcelona, Madrid, Lyon, Zurich, Milan