Najib was an excellent tour guide. He provided us with all the necessary information for us to enjoy the tour. He was always on time and clearly answered all our inquiries. He was fun to be with and always had a smile on his face. He is very efficient and responsive to our needs. Simu the driver was also very kind and gentle. He was very helpful with our luggages and very good at driving. Overall the trip was hassle-free and memorable because of our tour guide and driver. I will definitely book a tour again with europamundo and recommend your company to my friends and family.
Tuvimos la fortuna de tomar un tour bilingüe OUMA es una guía excepcional estuvo muy pendiente de nosotros y de la otra pareja de Australia., Explicando todo detalladamente y siempre pendiente de contestar todas las preguntas . Por otro lado el guía en Español AYOUB nos hizo el viaje muy agradable ,contestando cuanta pregunta se le hacía ya que el grupo de habla Hispana le hacían Todo tipo de preguntas y para todo había una Respuesta, nos hizo sentir los circuitos cortos y agradables. En Fez cambiamos de guías AYOUB el joven que habla en inglés muy simpático, muy servicial y muy educado ,nos dio un servicio personalizado todo el resto del viaje , nos encantó que una persona tan Inteligente y amable estuviera dedicado a dejarnos saber y sentir todo sobre este país y cultura . Y KAHDIL el guía en español una persona muy agradable , divertido y servicial.
Gracias a los 4 guías que tuvimos nos llevamos un bello recuerdo de nuestro viaje y de este país.
Yo como agente de viajes Marruecos será un un destino recomendado para mis clientes.
I enjoyed very much the Morocco part of the tour mainly because of the very caring and honest tour guide, Karim. He is the best. He took of me very well. All the major cities and tourist spots were covered in the tour. I have recommended him to my travel agency, in case anyone wants to visit Morocco.
The Spain part was ok but guides were speaking in Spanish more than English, so it was a bit difficult to understand. Also, when they drop us off for free time, they do not explain what are the things to see in the area. We have to figure out ourselves.
The time in each place is short and we are always rushing for time. Time spent in the bus seems longer than time spent out of the bus.
But they did cover major sites but most of these places were offered as panaromic view. What would have been better is, if at least one major attraction in each city, we can enter the place and see and experience it. For eg, Real Alcazar in Sevilla - there were no tickets purchased for us and we did not get to see inside.
We were disappointed with the limited English spoken by the guide particularly in Morrocco but also in Portugal. We always understood what was going on but we felt we missed out on extra information that could have been interesting. We also were not aware of the flexibility of travelling with this company. We did not realise we could have travelled on to Porto for example so we organised this transfer ourselves We also did not do one of the optional tours and had to find out own way back to the hotel. We felt this was rather poor. We had booked the Fado tour in Lisbon but this was not discussed with anyone and we were just told it was cancelled without any consultation?? Otherwise an overall enjoyable trip
An absolutely fantastic tour! Everything was so well organised, with great breakfast options at most places and some delicious lunches and dinners included — which made everything easy and stress-free. The guides were amazing: super knowledgeable, genuinely caring, and by the end felt like close friends. We had the best time, made unforgettable memories, and couldn’t recommend this tour more!
Oumaima, our guide was wonderful — so knowledgeable, spoke English really well and always happy to answer our many questions. Most importantly, they truly cared about our safety and wellbeing, which made us feel relaxed and confident the whole time.
The tour was excellent Our tour guides in Morroco, Sevilla and Portugal met all of our expectations particularly Hamid from Marruecos along with our Conductor. The only recommendation I make is to reconsider Panorama hotel. It was poorly maintained, poor hygiene. Other than that the other properties, itineraries and food were great. It was a memorable experience
The Barcelona part of the trip was very disjointed as we kept changing tour guides and overlapping other tours. The pick up times were always late and the Praga Hotel was very small and cramped.